Associate Director, Customer Energy Solutions

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Associate Director, Customer Energy Solutions based in United States.

This role offers the opportunity to lead impactful research and consulting initiatives within the evolving energy sector. You will manage complex customer energy solution projects, guiding teams and delivering strategic insights to utility clients. The position combines research expertise, analytical thinking, and client advisory skills to address industry challenges. You will collaborate with multidisciplinary experts to design innovative evaluation strategies and actionable recommendations. This role provides the chance to influence energy transformation while working in a flexible, remote environment. You will contribute to meaningful projects that help organizations improve customer engagement, operations, and long-term outcomes.

Accountabilities: As an Associate Director, Customer Energy Solutions, you will lead research, evaluation, and advisory projects while managing client relationships and project delivery. You will be responsible for developing high-quality solutions, guiding teams, and translating complex data into practical recommendations.

Manage client relationships by identifying business needs, risks, opportunities, and developing tailored research and evaluation strategies.

Lead the execution of research, evaluation, and advisory engagements while ensuring client satisfaction and successful outcomes.

Design innovative research methodologies aligned with industry best practices and emerging approaches.

Lead multidisciplinary project teams, ensuring successful delivery against project objectives, timelines, budgets, and contractual requirements.

Communicate complex research methodologies, analytical findings, and recommendations clearly to both technical and non-technical audiences.

Establish and support quality assurance processes, including reviewing analyses, reports, presentations, and client deliverables.

Design and oversee qualitative research initiatives, including interviews, focus groups, thematic analysis, and synthesis of findings.

Design and manage quantitative research efforts, including survey development, statistical analysis, data collection, and interpretation.

Develop client-facing reports, presentations, and strategic recommendations that support informed decision-making.

Mentor and coach junior consulting team members, supporting professional growth and knowledge development.

Contribute to business development initiatives, including proposal preparation, thought leadership activities, and industry presentations when applicable.

Requirements

The ideal candidate brings strong research, consulting, and project leadership experience, with the ability to manage complex studies and communicate insights effectively. You should have experience working with data-driven approaches and supporting organizations through strategic decision-making.

7+ years of professional experience, including at least 5 years designing and delivering energy research and evaluation projects.

Bachelor’s degree in social sciences, engineering, or a related discipline.

Strong experience designing and conducting qualitative research, including interviews, focus groups, thematic analysis, and stakeholder engagement.

Strong quantitative research capabilities, including survey design, statistical analysis, and data interpretation.

Proven ability to lead research and evaluation projects from initial design through final delivery.

Experience managing project scopes, schedules, budgets, quality assurance processes, and client expectations.

Strong analytical and problem-solving skills with the ability to transform complex information into clear recommendations.

Excellent communication skills with the ability to present technical concepts to diverse audiences.

Experience working with utilities, energy organizations, consulting firms, research environments, or related industries.

Familiarity with impact evaluations, process evaluations, market assessments, energy programs, or regulatory environments.

Demonstrated ability to manage, coach, and mentor consulting professionals.

Ability to work collaboratively across teams, adapt to ambiguity, and approach challenges with curiosity and strategic thinking.

Additional value comes from experience with industry presentations, thought leadership, energy policy, regulatory frameworks, or proposal development.

Benefits

Competitive salary range of $120,000–$150,000 USD, plus annual bonus opportunities.

Fully remote work environment with occasional travel expectations of approximately 1–4 times per year.

Comprehensive medical, dental, and vision insurance plans.

Company-paid life insurance and short-term and long-term disability coverage.

Flexible spending account options for medical and dependent care expenses.

Paid parental leave benefits.

Flexible time off policy designed to support work-life balance while maintaining team coverage.

401(k) retirement plan with a 3% employer match.

Opportunity to work on meaningful projects shaping the future of energy systems.

Collaborative culture focused on knowledge sharing, professional growth, and impactful work.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1