Associate Director - B2C Strategic Sales & Account Management

Associate Director - B2C Strategic Sales & Account Management (5 - 10 yrs)

About the Role:

We are looking for a high-energy strategic sales leader with strong on-ground market understanding and an aggressive sales-first mindset. This role is for someone who has grown up on the street-building business from scratch, opening doors, and closing deals.

Key Responsibilities:

- Own and drive B2C Sales targets and new business acquisition through on-ground/ street-level sales

- Work closely with operations, logistics, and customer experience teams to ensure seamless order fulfillment and delivery

- Build and grow a strong customer base Identify market opportunities using deep local area knowledge

- Own targets end-to-end with a high hunger for growth and revenue

- Build long-term relationships while pushing for consistent closures

- Monitor competition, pricing, and industry trends to stay ahead in the market

What we're looking for:

- 5 to 6+ years of experience in B2C/ D2C sales, e-commerce/ online commerce

- True hustler mindset with relentless follow-ups and closures

- Strong understanding of local markets, competitors, and customer behaviour

- Highly sales-driven, target-oriented, and outcome-focused

- Comfortable with street starts and building business from zero

- Ambition to grow fast and scale business aggressively

Candidates with prior experience in logistics, supply chain, or e-commerce domains will be strongly preferred, given the cross-functional nature of the role and the need to understand fulfillment, inventory flow, and last-mile delivery impact on customer experience.

Working at Shadowfax

- Shadowfax believes in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life's best work.

- As part of the dynamic team at Shadowfax, you will have a chance to learn new things, solve new problems, build your competence, and be part of an innovative design-and-tech startup that's revolutionizing the logistics industry.