Associate Director - Automated Testing - IN

Manager - Automated Testing - IN The role is responsible for developing and automating test cases. They understand the internal workings of the software/product being tested. The incumbents have good programming skills and debug the code if required.

Key Responsibilities and Duties They often write test scripts using scripting languages to automate test scenarios for checking the functionality and performance of the code.

These professionals are involved with performance testing, and User Acceptance Testing (UAT) of the developed solution. Educational Requirements University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work

Career Level 9PL

The QA Associate Director leads quality assurance strategy, managing and mentoring a team of QA professionals while driving innovation in functional and automation testing. This role   establishes   testing frameworks, collaborates with cross-functional stakeholders, and champions continuous improvement to ensure the reliability and maintainability of products and applications.    

Required Skills:  

Strong experience in functional and automation testing for web applications and microservices  

Hands-on   expertise   in Java, Playwright, Selenium WebDriver, and BDD frameworks  

Experience in API automation and testing using Rest Assured, Postman, and SoapUI  

Solid SQL skills for data validation and ETL testing  

Experience designing and implementing comprehensive test strategies and automation frameworks from scratch  

Proficiency   in performance testing for applications, microservices, and APIs  

Experience creating detailed test plans, test scenarios, and test cases aligned to business requirements  

Strong manual testing capabilities including test case design, execution, and defect management  

Working knowledge of Agile and Scrum methodologies  

Proven ability to lead, mentor, and develop high-performing QA teams  

Strong cross-functional collaboration skills with engineering, product, and business stakeholders  

Ability to drive a culture of quality, accountability, and continuous improvement  

Experience in   managing performance, building team capability, and driving talent development  

Experience   leveraging   AI-driven testing tools and emerging technologies to modernize QA practices  

Demonstrated ability to scale automation capabilities and improve testing efficiency across the enterprise  

Forward-thinking mindset with a passion for adopting innovative solutions in quality engineering  

Key Responsibilities and Duties  

Define the test strategies for Automation, Regression and Smoke Testing .  

Effectively manage   and lead   a test   team s .  

Understand and implement the testing processes.  

Prepare automation test plans .  

Deploy and manage test frameworks.  

Identify   and communicate risks during test planning and execution phases.  

Own (Lead)   the end-to-end testing tasks like scoping, estimation, planning, work allocation, resource management, test design & execution, defect management, progress tracking & status reporting, management reporting, UAT support, test closure etc.  

Plan & coordinate for   timely   availability of the test data & environments  

Proactively communicate and collaborate with project teams, test   teams   and support partners across US & India  

Ensure that all test execution activities are conducted for projects per procedure / requirements .  

Self-starter, highly organized; Works well with all functional levels in the organization; excellent presentation and interpersonal skills;   high level   of business management and   facilitation skill; capability to resolve complex problems with minimum confusion, frustration, and inconveniences for all parties concerned.  

Customer focused; Action-Oriented; Building Team Spirit; Self Development; Creativity & Innovation; Problem Solving; Ethics & Values  

Ability to handle multiple tasks and to work independently as well as in a team setting.  

Define and implement the QA metrics framework.  

Identify   & drive   the improvement opportunities in the QA space.  

Should be willing to work in shifts and provide QA support on   weekend   as per the project requirements.  

Related Skills

Agile Methodology, Agile Project Management, Analytical Skills, Database Testing, Detail-Oriented, Problem Solving, Software Testing, Test Automation, Test Planning _____________________________________________________________________________________________________

Company Overview TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.   Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

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