Associate Customer Application Engineer
Ivalua · Pune · onsite · Posted 29d ago
Undisclosed10–15 yrsfulltimeSourced from
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About this role
Job Summary
Responsibilities
Qualifications
Skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Here at Ivalua, we are currently looking for a Associate Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).
Responsibilities
- Manage the customer relationship. Gather business requirements and analyze the impact on the implemented solution.
- Advise Customers on procurement leading practices and configuration management.
- Use Ivalua Buyer technical framework (C# .NET SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements
- Reverse engineering and debugging to solve project issues throughout all phases of the implementation cycle
- Develop advanced configuration knowledge and show strong technical creativity skills to leverage configuration features in order to limit custom code
- Interact with RD team for product features
- Manage deliveries and solve technical operational issues
- Contribute to peer code review
Qualifications
- Minimum 1 year of experience in software development, primarily in C#, .NET and SQL Server
- Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people
- Comfortable looking for configuration solutions versus new coding and development
- Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus
- Experience working on AI - Claude Code
Skills
- BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage.
- Excellent written and verbal communication skills and at ease in a multicultural environment
- Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Code Reviewclaudecomputer engineeringconfiguration managementBuyerBusiness RequirementsClaude CodeCorporate GovernancedebuggingcloudCustomer RelationshipCommunication SkillsDigital TransformationCoding And DevelopmentArtificial Intelligence
About Ivalua
Ivalua
Software Product
126
employees
2000
26 years old
Massy, Paris
FR
₹14.4L PA avg
Avg at Ivalua
About
Ivalua operates within the procurement sector, facilitating efficient management of spending and suppliers to drive operational excellence and sustainability.
Industries
Software ProductInternet
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