Associate - CRM - Customer Service - Email Channel- RFB

• Manage customer relationships through email channels to ensure high levels of satisfaction.
• Develop and implement effective customer service strategies to drive business growth.
• Collaborate with cross-functional teams to resolve customer complaints and issues.
• Analyze customer feedback and provide insights to improve overall customer experience.
• Identify opportunities to upsell and cross-sell products or services to existing customers.
• Maintain accurate records of customer interactions and transactions.

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