Associate Creative Director, Consumer Services

Who We Are:

We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.

As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients. 

At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways. 

Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.

**We support 100% remote, anyone legally eligible to work in LATAM

** Advanced English proficiency is required for this role.

A day in the life:

As an Associate Creative Director, Consumer Services , you are the strategic and creative owner for all client work within a dedicated vertical. You lead creative strategy and design, oversee production and post-production output, and partner with cross-functional teams to drive business growth. You are the face of creative for your clients - pitching ideas, guiding execution, and ensuring all campaigns deliver on brand, channel, and performance objectives. You’re also responsible for developing your team and evolving our creative capabilities to meet the demands of today’s marketing landscape.

Responsibilities:

Oversee the creative vision and output for clients within a defined industry vertical while serving as the senior creative advisor to clients, translating insight and data into breakthrough campaigns

Oversee all aspects of creative - from strategy to execution to post-production - ensuring output aligns with performance goals

Translate insight and data into breakthrough campaigns that connect creative to business and channel objectives

Lead and manage a group of creative professionals (Creative Strategists, Designers, Editors, etc.), overseeing 3–4 direct reports at senior levels

Drive team development through coaching, clear growth plans, and training initiatives while managing performance, retention, staffing, and promotion recommendations

Champion high-performance creative workflows, QA processes, and omnichannel best practices

Identify client growth opportunities through creative-led retention and expansion efforts

Role Requirements:

You have held an Associate Creative Director, Creative Director, Design Director, Video Director or Senior Creative Lead role at a creative and/or media advertising agency

Demonstrated portfolio illustrating proficiency to conceptualize, develop and deliver creative campaigns across multiple channels

Senior level mastery of one or multiple executional skill sets: Copywriting, Design, Production, Strategy, or Post Production  

Robust experience collaborating with and managing creative teams across multiple client accounts

Demonstrated experience in a client facing role, being able to speak directly to presentation and problem solving experience

Deep understanding of creative best practices, strategy, compliance, project management and team management

High ability for original conceptualization with high proficiency for organization

Self starter and problem solver mentality 

Experience as a focused, strong and empathetic leader

Key Performance Indicators (KPIs)

96%+ Creative client retention rate

Closed Service Expansion Retainer for Creative to support Division 60% ETCR

8 Average Client NPS

Hit Division P&L Goals (revenue and ebitda)

+90% Team Retention

60% Creative Team contribution margin

Client Book Revenue per Employee: $22,000

Most Important Things (MITs)

Effectively manage your team(s) to facilitate a positive team member experience and alignment with company objectives

Delivery of a top-tier product for our clients by our team

Oversee the growth and retention of the team and clients

Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/ . If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.