Associate Consultant - Workday

Roles and Responsibilities

Supports the implementation and ongoing optimization of Workday Recruiting solutions, including job requisitions, candidate tracking, and interview coordination. Works closely with clients to configure solutions, resolve issues, and ensure smooth recruiting operations.

Key Responsibilities

• Configure Workday Recruiting components (Job Requisitions, Candidate Management, Interview Scheduling, Offers)
• Support end-to-end recruiting processes, including requisition creation, approvals, and hiring workflows
• Assist in requirement gathering, workshops, and solution documentation
• Maintain and update business processes for recruiting workflows
• Perform unit testing, support UAT cycles, and assist in defect resolution
• Assist in maintaining recruiting security roles and permissions
• Provide production support and resolve day-to-day client issues and tickets
• Support Workday releases, testing, and feature adoption

Required Qualifications

1. 1 years of Workday Recruiting experience
2. Workday Recruiting certification
3. Basic understanding of recruitment lifecycle, hiring workflows, and candidate management
4. Experience in AMS/support or implementation projects
5. Bachelors degree

Preferred Qualifications

• Exposure to Workday reporting and dashboards
• Experience in large scale implementation projects
• Experience in SLA-driven support environments

Key Performance Indicators

• Timely resolution of tickets and support requests
• Accuracy of configurations and minimal defects
• Adherence to SLAs and delivery timelines
• Client satisfaction and responsiveness
• Quality of documentation and testing support
• Contribution to team productivity and knowledge sharing

Competencies

• Functional Knowledge (Workday Recruiting)
• Problem Solving & Analytical Thinking
• Client Communication & Responsiveness
• Execution & Delivery Discipline