Associate Consultant - SAP BTP Admin

BTP Admin

Confirmation on rotational shift including 7-10 days of night shift in a month. Is he ok to travel to Pune to collect the laptop.

SAP BTP Administrator

| Full-time / Permanent | 2-4 Years Experience Position SAP BTP Administrator Experience Level 2-4 Years Employment Type Full-time / Permanent Support Model 24/7 Shift Rotation - Multi-customer

ABOUT THE ROLE We are seeking a skilled and proactive SAP BTP Administrator to join our dynamic support team. You will be responsible for administering and managing SAP Business Technology Platform (BTP) environments while providing 24/7 support to multiple customers across different time zones. This is an excellent opportunity for someone looking to grow their career in cloud technologies with minimal supervision and a collaborative team environment.

KEY RESPONSIBILITIES Administer and maintain SAP BTP environments across multiple customer accounts Manage SAP Analytics Cloud (SAC) and Datasphere administrative tasks, including user provisioning, security, and performance optimization Oversee Document Management Service administration and troubleshoot related issues Provide technical support to customers in a 24/7 shift rotation model Proactively monitor system health, performance, and security compliance Handle incident management and resolution following ITIL best practices Document processes, configurations, and solutions for knowledge management Collaborate with cross-functional teams to implement improvements and enhancements Communicate effectively with customers regarding issues, resolutions, and updates

REQUIRED SKILLS & EXPERIENCE Technical Skills 2-4 years of hands-on experience as a SAP BTP Administrator Demonstrated expertise in SAP Analytics Cloud (SAC) and Datasphere administration Experience with Document Management Service setup and administration Strong understanding of cloud security, identity management, and access controls Solid troubleshooting and problem-solving capabilities Familiarity with cloud connectors and integrations Certifications & Knowledge ITIL Foundation certification (preferred) or strong knowledge of ITIL principles Understanding of incident and change management processes Experience with ticketing and documentation systems Soft Skills Excellent written and verbal communication skills Self-motivated with ability to work independently with minimal supervision Quick learner with eagerness to expand technical knowledge Strong analytical and problem-solving mindset Team player comfortable in a global, distributed environment

WORKING ENVIRONMENT Shift Support 24/7 shift rotation model (may include nights, weekends, and holidays) Support Model Multi-customer support environment Team Structure Collaborative team with experienced mentors and low-supervision model Work Culture Fast-paced, dynamic environment with focus on continuous learning

PREFERRED QUALIFICATIONS:
Previous experience supporting multiple customers in a 24/7 support model
SAP certifications (BTP, SAC, or related cloud certifications)
Experience with Document Grounding (Joule) or AI-powered features
Knowledge of monitoring and observability

BTP Admin