Associate Collections - International Voice (WFH)

Key Responsibilities:

• Review aging reports and follow up on overdue invoices.
• Handle inbound/outbound calls and emails with international customers.
• Ensure timely collection of outstanding payments.
• Perform account reconciliations and resolve billing discrepancies.
• Send payment reminders and dunning letters.
• Escalate delinquent accounts as required.
• Coordinate with internal teams to resolve customer payment issues.
• Update collection trackers and maintain accurate records.
• Adhere to SOPs, controls, and compliance requirements.

Requirements:

• 0-3 years of experience in Collections.
• Excellent verbal and written English communication skills.
• Strong negotiation and customer handling skills.
• Good knowledge of MS Excel.
• Ability to work independently in a remote environment.
• Work From Home
• Candidates must be based in Tamil Nadu
  Any Graduate
  International Voice Process
  Freshers with excellent communication skills can also apply
  Immediate Joiners Preferred

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email removed]

Share your resume to below email ID

Email: [email removed]