Associate Cluster Manager / Cluster Manager

Job Purpose:

To lead the sales and relationship management efforts across a designated cluster of private bank branches, driving the generation of health insurance business for Care Health Insurance. This role is pivotal in cultivating strong partnerships with bank leadership and staff, ensuring aggressive sales target achievement, increasing branch activation, and fostering a high-performance sales environment within the assigned cluster.

A. Roles and Responsibilities:

Cluster Business Ownership:

• Take overall ownership of the health insurance business generation from a cluster of private bank branches.
• Drive the comprehensive business of insurance from the entire cluster, focusing on maximizing sales volume and market penetration.

Strategic Partner Coordination:

• Coordinate actively and strategically with Branch Heads, Cluster Heads, and other relevant staff across all private bank branches within the assigned cluster.
• Develop and implement joint business plans with bank partners to achieve mutual growth objectives.

Sales Target Achievement & Growth:

• Consistently achieve and exceed the sales targets set for the assigned cluster.
• Implement strategies to significantly increase the number of active branches selling Care Health Insurance products within the cluster.
• Identify and capitalize on new business opportunities within the banking cluster.

Relationship Management & Engagement:

• Build and maintain strong, enduring relationships with key decision-makers and sales personnel across all levels within the private bank branches.
• Foster an environment of collaboration and mutual trust, serving as the senior point of contact for business discussions and issue resolution.

Productivity & Capability Building:

• Encourage and motivate bank staff within the cluster to actively participate in selling health insurance products.
• Oversee and ensure the arrangement of effective training programs for bank staff on Care Health Insurance products, sales processes, and compliance, collaborating with internal training teams.
• Implement initiatives to increase the productivity and sales effectiveness of bank branches within the cluster.

Measure of Success:

• Achievement of defined sales targets for the cluster.
• Effectiveness of Relationship Management at the Regional/Branch cluster level.
• Increase in the number of active branches contributing to sales.

Qualifications:

• Graduate in any discipline.

Skills Required:

• Excellent communication skills (both verbal and written), suitable for senior-level engagement.
• Strong relationship-building capabilities, particularly with Bank Managers (BMs), Cluster Heads, and bank staff.
• Demonstrated leadership qualities with the ability to influence and guide teams and partners.
• Strategic thinking and problem-solving abilities to manage complex business scenarios.
• Strong negotiation and presentation skills.
• Results-oriented with a proven track record of driving significant business growth.