Associate Center Manager
Cure fit · Mumbai · onsite · Posted 35d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
1. Sales & Business Growth
Own monthly targets for memberships, renewals, and upsells.
Drive walk-in/trial conversions through effective consultations.
Manage the entire membership conversion process with clean, consistent, and timely documentation via the portal.
2. Centre Operations Management
Ensure smooth daily operations using the prescribed checklist tools.
Oversee class schedules, trainer punctuality, and session readiness.
Conduct daily facility audits to maintain cleanliness, safety, and brand standards.
Manage inventory of essentials (first-aid, water, etc.) and ensure timely restocking.
Address operational gaps related to attendance, bookings, equipment, or facility.
3. Member Experience & Engagement
Build strong rapport with members to create a welcoming, community-driven environment.
Resolve escalations and ensure a smooth before/during/after-class experience.
Capture and document feedback from members and trainers for continuous improvement.
Uphold Cultfit’s service quality and act as the primary representative of the centre.
What Success Looks Like
Meeting/exceeding sales and conversion targets.
A consistently smooth, compliant, and high-performing centre.
High member satisfaction, retention, and NPS.
Strong centre ambience, audit scores, and operational excellence.
Build strong rapport with members to create a welcoming, community-driven environment.
Resolve escalations and ensure a smooth before/during/after-class experience.
Capture and document feedback from members and trainers for continuous improvement.
Uphold Cultfit’s service quality and act as the primary representative of the centre.
What Success Looks Like
Meeting/exceeding sales and conversion targets.
A consistently smooth, compliant, and high-performing centre.
High member satisfaction, retention, and NPS.
Strong centre ambience, audit scores, and operational excellence.
Sourced from naukri
Skills
retailMembership SalesSalesstores
About Cult.fit
Cure fit
Fitness & Wellness
3.7k+
employees
2016
10 years old
Bangalore / Bengaluru, Karnataka
IN
₹5.3L PA avg
Avg at Cult.fit
About
Cult.fit is a health and wellness company offering diverse services, including fitness, nutrition, and mental well-being, accessible conveniently through a digital platform.
Industries
Fitness & Wellness
Employee ratings
10 reviews
3.5/ 5
Culture
3.0
Career growth
2.2
Work-life
2.6
Employees rate it well for
Overall Company35Company Culture34
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