Associate, Catalog Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate, Catalog Operations based in India.

Join a fast-paced operations team responsible for ensuring high-quality travel experiences are accurately represented and launched on a global digital marketplace. In this role, you will oversee the end-to-end catalog onboarding process, helping bring new experiences to market quickly while maintaining exceptional quality standards. Working closely with supply partners, product teams, and internal stakeholders, you will contribute to operational excellence through attention to detail, process optimization, and collaboration. This is an excellent opportunity for an early-career operations professional who enjoys solving problems, improving workflows, and working independently in a dynamic remote environment. Your contributions will directly enhance the customer experience and support the continued growth of a leading travel platform.

Accountabilities:: Manage the end-to-end onboarding and launch of new experiences, ensuring listings are accurate, complete, and published efficiently.

Maintain high catalog quality standards by reviewing content, identifying inconsistencies, and implementing improvements where needed.

Collaborate with supply partners to gather, validate, and update information to ensure accurate representation of experiences on the platform.

Use internal systems and operational tools to manage workflows, monitor progress, and maintain data integrity across the catalog.

Work closely with product teams and operational leaders to identify opportunities for process improvements and increased operational efficiency.

Investigate quality issues, identify root causes, and contribute to continuous improvement initiatives that enhance catalog performance.

Prioritize multiple tasks effectively while meeting deadlines in a fast-changing operational environment.

Continuously learn new tools, processes, and best practices to support evolving business needs and operational excellence.

Requirements

0–2 years of experience in operations, catalog management, customer support, or a related field.

Experience working with CRM or customer support platforms such as Zendesk, Freshdesk, Intercom, or similar tools is preferred.

Exceptional attention to detail with a strong commitment to maintaining high-quality standards.

Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.

Excellent written communication skills and the ability to collaborate effectively with cross-functional teams.

Proficiency with Google Sheets or similar spreadsheet applications.

Strong analytical and problem-solving abilities, including identifying root causes and recommending improvements.

Self-motivated, proactive, and comfortable working independently in a remote, fast-paced environment.

Eagerness to learn new systems, adapt to changing priorities, and contribute to continuous process improvement.

Benefits

Fully remote position based in India.

Opportunity to join a fast-growing, profitable global technology company.

Collaborative and ownership-driven work culture with high levels of autonomy.

Exposure to global operations, digital marketplaces, and travel technology.

Continuous learning opportunities and professional development in a rapidly scaling business.

Work alongside cross-functional teams focused on innovation and operational excellence.

Inclusive and diverse workplace committed to equal opportunity and employee growth.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1