Associate Business Advisor
Capgemini · Kolkata · onsite · Posted 56d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Your Role
- Freshers are also eligible
- 1 to 2 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
- Experience in handling customer issues, case management, and escalation management.
- Strong verbal and written communication skills in English.
- Good comprehension and analytical skills.
- Ability to work with accuracy and attention to detail.
- Proficiency in MS Office applications, email systems, web-based tools, and data entry activities.
- Willingness to work in a 24x7 environment.
- Open to work from office.
In this role you will play a key role in:
- Excellent verbal and written communication in English.
- Strong customer handling and escalation management skills.
- Analytical thinking and problem-solving ability.
- Attention to detail and accuracy.
- Time management and multitasking skills.
- Ability to work independently and in a team environment.
- Basic understanding of healthcare claims and insurance processes (preferred).
YOUR PROFILE
Educational Qualification
- Graduate in any discipline.
Work Location & Shift
- Work from Office and Work from Home
- Noida & Kolkata
- Flexible to work in a 24x7 rotational shift environment
Experience Range:
- A2: Freshers
- A3: 1-3 Years
WHAT YOU''LL LOVE ABOUT WORKING HERE
Sourced from naukri
Skills
Customer Serviceanalytical thinkingms office applicationscase managementCustomer HandlingEmail SystemsHealthcareCommunication Skillstime managementoperationsbpoData EntryClaims ProcessingEscalation Management
About Capgemini
Capgemini
IT Services & Consulting
235k+
employees
1967
59 years old
Mumbai, Maharashtra
India
About
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
Industries
IT Services & ConsultingAnalytics & KPOBankingSoftware Product
Employee ratings
53,345 reviews
3.6/ 5
Culture
3.6
Career growth
2.8
Work-life
3.8
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