Associate - Bids and Quotes NA

Job Summary

Avantor is seeking a Quotes Management Associate. As an entry-level associate, he/she will play a crucial role in supporting our sales team and customers by creating and managing quotations. He/She will assist with various inquiries and ensure that our customers receive accurate and timely quotes.

Responsibilities

• Communicates daily with external customers, manufacturing sites, sales representatives, marketing and other key internal customers and suppliers.
• Serves as the primary contact for any service-related inquiry.
• Understands business goals and customer segmentation.
• Keeps all functions informed of customer needs.
• Fields incoming customer phone calls and inquiries.
• Visits customer sites as needed on occasion.

Requirements

• Education: BS/BA Degree in Chemistry or allied science discipline or equivalent experience preferred.
• Experience: Customer Service experience preferred.

Preferred Qualifications

• Detail oriented; strong analytical and problem-solving skills.
• Ability to learn quickly in a fast-paced environment.
• Must work collaboratively with other internal customers.
• Able to quickly respond to common inquiries or complaints from customers.
• Time management skills.
• Tolerance for ambiguity.
• Excellent listening skills.
• Excellent written and verbal communication skills.
• Excellent phone manners; must be professional and have the ability to resolve conflict with composure.
• Strong sense of urgency, initiative, and drive.
• Strong organization and prioritization skills.
• Good to know Microsoft Office, specifically PowerPoint, Word and Excel.
• Excellent computer skills; ability to learn new systems quickly and maneuver the internet and internal intranet sites with ease.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.