Associate, B2C Marketing Operations & Strategy

About Us: DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace. DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center. http://www.dailypay.com/press

THE ROLE:

DailyPay is revolutionizing the way employees access their pay, and we’re looking for a detail-oriented and execution-focused Associate, B2C Marketing Operations to support our GTM Operations team. In this role, you will report to the Sr Manager of Marketing Operations and provide hands-on, day-to-day operational support to our B2C marketing team.

The ideal candidate is someone who is highly organized, reliable, and comfortable executing defined marketing tasks and processes with precision. This is primarily a tactical execution role — you will carry out established workflows, support campaign setup, and assist with data pulls and reporting. Strategic planning, cross-functional leadership, and technology ownership will remain with senior members of the team.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

HOW YOU WILL MAKE AN IMPACT:

• Campaign Support & Manual Execution: Assist the B2C Marketing team by executing pre-defined campaign setup tasks in our email marketing platform and ad platforms. Follow established playbooks and checklists to configure campaigns, build audience segments, and QA sends under close direction from senior team members.

• Operational Task Execution: Complete recurring, process-driven tasks across marketing tools (e.g., list uploads, template creation, basic tagging, and campaign scheduling). Follow standard operating procedures set by the Sr Marketing Ops Manager; escalate technical issues or judgment calls upward. Does not include cross-functional alignment with Product or Engineering, or independent decision-making on data flows.

• Tool Support & Troubleshooting Assistance: Help monitor basic integrations and flag issues in our marketing tech stack for resolution by senior ops or engineering. Assist with routine maintenance tasks under guidance. Manage the day to day working relationship with our vendors when issues may arise and help coordinate with internal teams on action plans.

• Basic Reporting & Data Pulls: Partner with the data team to pull standard performance reports for Marketing leadership on a scheduled basis as well as ad-hoc campaign reporting. Assist with data hygiene tasks and basic data entry.

WHAT YOU BRING TO THE TEAM:

• Bachelor’s Degree or Equivalent Experience

• 1+ year of experience in a marketing, operations, or coordinator role; internship experience welcome

• Familiarity with email marketing or digital marketing concepts; hands-on experience with tools such as Iterable, Amplitude, or ad platforms is a plus but not require

• Strong attention to detail and ability to follow established processes consistently and accurately

• Comfortable working within a defined scope of responsibilities; able to follow direction and escalate issues appropriately rather than operate independently

• Basic proficiency with Excel or Google Sheets for data pulls and formatting

• Clear communicator who can flag blockers and status updates to their manager proactively

• Organized and reliable in managing recurring task lists and deadline

WHAT WE OFFER:

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

• Fun company outings and events

• Unlimited PTO

• 401K with company match

High-performing cultures aren't built in silos, they thrive on partnership. At DailyPay, we Commit Together to an inclusive, professional environment where multifaceted perspectives are our greatest competitive advantage. We recognize that our team members don’t live “single-issue lives,” and we lean into the wide-ranging backgrounds and life stages that sharpen our collective decision-making.

In our high-trust environment, we empower you to Challenge Norms. We’ve created a space where it is safe to ask difficult questions, disrupt the status quo, and share bold perspectives without fear of professional fallout. We believe that by checking our own assumptions and staying curious about the experiences of others, we arrive at better, more innovative results.

We provide the space for you to do your best work through peer advocacy and transparent career development. If you are looking for a culture that values intellectual honesty, celebrates the unique lived experiences of its people, and thrives on collective success, you’ll find it here.

If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com. All requests for accommodation will be addressed as confidentially as practicable.

DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.