Associate B2B Ecommerce (third-party)

Position Title: Associate B2B( Off rolls)

Reports to: Assistant Manager- Transportation

Location: Bangalore Warehouse Attibele

Position Summary:

To own end-to-end appointment delivery management and drive transportation performance for assigned Online B2B customers.

Key Objectives:

• End-to-end appointment delivery management of assigned customers
• Vendor and transporter management coordination with 3PL partners for stock prioritization and delivery
• Coordination with pan-India 3PL partners for online order processing and transportation management.
• Transporter SLA and 3PL KPI management
• Online transportation P&L ownership
• Handling critical business periods with agility (peak season, high-volume events)
• Post-delivery POD reconciliation and discrepancy management
• Daily online reports preparation and communication with stakeholder.\
• Ensuring adherence to online customer/marketplace guidelines; SOP preparation as required

Key Performance Indicators:

• Stock ageing with transporters
• Discrepancy closure within 7 days
• 100% Appointment adherence
• Daily MIS tracker for appointment report
• Transportation P&L performance
• 3PL/Transporter SLA adherence

Organizational relationships:

Close coordination required with all departments of the company.

• Internal: Sales team, 3PL, Partner
• External: Online Channel Partners (Amazon, Flipkart, Myntra, etc.), Transporters

Eligibility Criteria And Functional Competencies Required:

• 2-5 years' experience
• Prior knowledge of transportation and warehouse operations
• Knowledge of SAP, Warehouse management system (WMS)
• Strong Excel skills for managing high data volumes
• Good analytical skills to interpret reports and offer solutions
• Crisis/critical situation management