Associate - Assessments & Proctoring
GUS Education · Hyderabad · onsite · Posted 41d ago
Undisclosed0–1 yrsfulltimeSourced from
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About this role
JOB DESCRIPTION (JD)
Job Title
Associate (Proctoring Officer)
Date
04 th April 2024
Function
Assessment Operations
JD written by
Associate Manager
Reporting To
Team Leader
JD Approved by
Human Resources
Brand
ULaw
Work Location
Hyderabad
About GUS India
- GUS Education India (GEI) is a service wing of Global University Systems (GUS) based in Europe. In India, we are a full-service digital marketing agency that delivers scalable online marketing services to Global University Systems and its associated brands.
- As a frontrunner in building digital eminence for a fleet of academic brands, GUS Education India is a rapidly growing organization that believes in achieving success through innovation.
JOB PURPOSE
- To gain a deep understanding of the GEI and Client partnership, the Student journey and course offering
- To contribute to the development and to adhere to process maps, manuals, training materials, within Assessment Operations
- To deliver timely, professional, and proactive services to staff and students.
ORGANIZATIONAL STRUCTURE
Team Leader (AO)
Team Leader (AO)
9 FTEs
Team Leader (AO)
PRINCIPAL ACCOUNTABILITIES
RESPONSIBILITIES
ACTIONS
Proctoring Officer
- The Proctoring Project would involve ID checks of the students who attended the assessment and check the environmental video and red flags raised during the proctored sessions and update the campus in case if any discrepancies.
- Excellent oral and written communication skills in English (like native tongue)
- Should be a quick learner and have Basic knowledge in excel.
- Attention to detail and accuracy, should be able to cope well under pressure.
- Flexibility in working hours required including weekends and changes in shift at short notice.
- To manage and oversee the timely and accurate student examination and assessment enrolment and to provide comprehensive information to clients with regards to all aspects of assessments, responding in a timely and professional manner to enquiries, demonstrating an in-depth understanding of assessment regulations and protocols.
- To manage email inboxes and respond to enquiries from students, clients, and staff within 24hours, ensuring accurate and professional responses at all times keeping the corporate image of The University.
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DESIRED PROFILE
QUALIFICATION
- Graduate level or equivalent
- 0 - 2 years of experience
- Proficient in Microsoft Office Tools
SKILLS
- Excellent oral and written communication skills in English (similar to native tongue)
- Diplomatic and assertive manner
- Takes pride in completing work to a high standard
- Ability to identify and logically analyse issues and suggest/implement solutions
- Attention to detail and accuracy
- Ability to work with people at all levels of seniority
- Polite, reliable, helpful, and positive attitude.
- Ability to cope when under pressure
- Excellent organisational skills
RELEVANT EXPERIENCE
- 0 - 2 years of experience
OTHER
- Ability to operate in a matrixed environment where outputs may contradict each other
BENEFITS
- At GUS Education India, GEI we want employees to feel comfortable, bringing their passion, creativity, and individuality to work. We truly believe that diverse culture, backgrounds, and experiences drive innovation.
- The company offers comprehensive medical insurance to its employees, which include hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.
- To make the daily commute easier, safe, and less stressful, company provides cab facilities to its employees to and from the workplace within the Greater Hyderabad Municipal Corporation limits.
- Company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Work days are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 10 days of medical leave, 6 days of casual leave, 18 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totalling to 45 days time off in a year.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Skills
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About GUS Education India
GUS Education
Education & Training
1.3k+
employees
2017
9 years old
Hyderabad / Secunderabad, Telangana
IN
₹6.6L PA avg
Avg at GUS Education India
About
GUS Education India LLP is a Great Place to Work-Certified™ as a High-Trust, High-Performance Culture™ organisation, 2025-2026.
Industries
Education & TrainingEdTechIT Services & Consulting
Employee ratings
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Culture
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Career growth
1.5
Work-life
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