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    Job · 18981337

    HCL Technologies logo

    Associate Analyst

    HCL Technologies · Lucknow · onsite · Posted 28d ago

    Undisclosed3–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Walk-in Drive for UK Chargeback Analyst | 24th September 2026 | HCLTech Lucknow


    Walk-in Venue: Venue: HCLTech, Gate No. 1, SDC-01, Chak Gajaria Farms, Sultanpur Road, HCL Tech, Lucknow

    Date: 24th September 2026

    Reporting Time: 01:00 PM to 03:00 PM


    Dear Candidate,


    Greetings from HCL Tech Lucknow!


    We are hiring experienced professionals for the role of UK Chargeback Analyst and invite you to attend our Walk-in Recruitment Drive on 24th September 2026.

    If you have experience in chargeback operations, dispute management, payment processing, fraud investigation, or card services, this is an excellent opportunity to advance your career with a leading organization.


    Position Details

    • Role: UK Chargeback Analyst
    • Location: Lucknow
    • Interview Date: 24th September 2026
    • Interview Type: Walk-in
    • Shift: UK Shift
    • Experience: 3 to 5 Years

    Job Description


    The UK Chargeback Analyst will be responsible for managing cardholder disputes and merchant chargebacks for UK-based clients while ensuring compliance with card scheme regulations and banking standards.

    Key Responsibilities

    • Process and investigate chargeback and dispute cases.
    • Review transaction records and supporting documents to determine dispute validity.
    • Analyze fraudulent, unauthorized, and cardholder dispute transactions.
    • Prepare chargeback representations and follow-ups with merchants/acquirers.
    • Ensure compliance with Visa, Mastercard, and UK banking regulations.
    • Maintain dispute records and update internal systems accurately.
    • Meet productivity, quality, and SLA targets.
    • Provide timely resolutions and customer-focused support.

    Required Skills

    • Experience in UK Chargeback/Dispute Management operations.
    • Knowledge of Visa, Mastercard, and payment card industry regulations.
    • Strong analytical and decision-making skills.
    • Excellent written and verbal communication skills.
    • Working knowledge of MS Excel and operational tools.
    • Ability to work in a fast-paced environment with attention to detail.

    Eligibility

    • Graduate in any discipline.
    • Prior experience in Chargeback, Card Disputes, Fraud Operations, Payment Processing, or Banking Operations preferred.
    • Good understanding of UK financial services processes is an added advantage.

    Documents to Carry

    • Updated Resume
    • Government Photo ID
    • Passport-size Photograph


    Walk-in Venue: Venue: HCLTech, Gate No. 1, SDC-01, Chak Gajaria Farms, Sultanpur Road, HCL Tech, Lucknow

    Date: 24th September 2026

    Reporting Time: 01:00 PM to 03:00 PM


    Join us and be a part of a dynamic team delivering world-class payment dispute and chargeback solutions for global clients.



    Best Regards,

    Samiksha Jauhari
    Senior Executive - Talent Acquisiti

    Sourced from naukri

    Skills

    Chargeback

    About HCLTech

    HCL Technologies logo

    HCL Technologies

    IT Services & Consulting

    119.0k+

    employees

    1991

    35 years old

    Noida, Uttar Pradesh

    India

    ₹11.6L PA avg

    Avg at HCLTech

    About

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