Associate Analyst

About Lowes India: At Lowe's India, we are the enablers who help create an engaging customer experience for our $97 billion home improvement business at Lowe's. Our 5000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods to ensure that Lowe's has a competitive edge in the market.

To know more about Lowe's India, visit Lowes.co.in

About the Team

The Online Producers/ Operations/ Design Team is responsible for ensuring consistent, repeatable design and execution of E-commerce creative assets and experiences supporting Online teams across Digital Commerce. The team partners extensively with cross functional Business, Product and Technology teams to ensure that owned digital assets are accurate, current and provide the best possible customer experience

I. Job Summary:

The primary purpose of the Associate Online Producer is to ensure a good understanding Project coordination, stakeholder communication, execution of ecommerce creative assets and experiences supporting all online channels. He/she will additionally execute high priority and/or confidential tasks. He/she will assist the team to maintain operational best practices for the team.

They ensure Site operations executions are consistently executed according to defined processes, while continuously contributing to improve these processes to drive efficiency and elimination of execution errors. He/she will manage workflow across the entire team, while managing priorities against customer and associate impact to deliver results, often under extreme deadlines.

This role is key to delivering the Site Operations requests from Digital Commerce, Marketing and other core partners across the Lowe's enterprise.

II. Roles & Responsibilities:

• Assist with the execution of workflow with multiple business and technology stakeholders ensuring alignment with overall

business objectives.

• Involved with new process improvements and implementation.
• Responsible for project completion on a daily basis and ensuring/understating on time every time error free execution.
• Work closely with design, operations and various other teams to ensure seamless integration of initiative across all

channels.

• Follows best practices for effective execution.
• Involved in issue resolution; and partners with additional support teams when issue resolution requires system deep-dive.
• Responsible for maintaing a flawless execution.
• Ensure CMS libraries, toolkits and components are active, functional and optimized.
• Involved in participating in releases (overnight) to support assigned product
• Execution of pricing changes, marketing banners and updates, product and promotion configuration modifications, and special catalog and taxonomy changes on the various Lowe's online properties (i.e. lowes.com, iOS apps, Android Apps).
• Works closely with other Site Operations teams, UX, Creative and Digital Commerce to ensure all projects are executed accurately and on-time.
• Executes business tools set enhancement recommendations.

III. Years of Experience:

• 1 - 2.6 years of work experience

Primary Skills (must have)

• Ecommerce, online/omnichannel retail experience
• Project Management or workflow management tools like Workfront or Jira
• Demonstrated delivery of business results
• Time-management and organization skills
• Strong execution skills and able to drive operational excellence
• Ability to stretch across, for tier-1, Black Friday Holiday and other Major events
• Excellent verbal, written and technical communication skills enabling presentation of concepts and ideas
• Proficient with MS Office Suite (Word, Excel, PowerPoint, and Outlook)
• A positive attitude and attention to detail