Associate Analyst

Job Summary

Support day-to-day business banking operations across merchant services, business accounts, collateral, bank guarantees and institutional client service. The role contributes to accurate processing, timely follow-up and controlled customer outcomes by working within procedures, service levels and quality standards.

Role Title

Associate Analyst

Location

Bangalore, Manyata Tech Park

Team

Business Banking Operations Team

Responsibilities

• Support routine business banking operations requests across merchant services, business accounts, collateral, bank guarantees and institutional client service activities.
• Assist with merchant services activities, including chargebacks, disputes, merchant maintenance, fulfillment and related case updates.
• Complete basic account origination, account maintenance and everyday business banking tasks in line with standard operating procedures.
• Update operational records for collateral management and bank guarantee establishment, amendment and cancellation activities.
• Check request details, identify missing information or exceptions and escalate to the appropriate team member or subject matter expert.
• Follow process controls, checklists, risk and compliance requirements while meeting assigned service and quality standards.

Essential Skills

• attention to detail
• analytical and problem-solving skills
• written and verbal communication skills
• follow procedures
• time management
• Microsoft Office
• operational systems
• banking operations

Education

Education: Bachelors degree in Finance, Accounting, Business, Commerce or a related field preferred.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.