Associate Analyst, Insights & Enablement

Associate Analyst, Insights & Enablement Mastercard Overview
Mastercard is a global technology company powering the world s fastest payments network. We connect individuals, businesses, and economies-enabling secure, seamless, and accessible commerce. Beyond payments, we drive innovation, expand financial inclusion, and empower our people to make a meaningful impact. At Mastercard, growth is shared-when the company succeeds, so do our employees.

Services at Mastercard
The Services organization is a key differentiator for Mastercard, delivering advanced solutions that help customers grow and optimize performance. This team operates with speed, scale, and agility-building end-to-end capabilities for a diverse, global client base.

Insights & Enablement (I&E) within Services
The Services Business Development Insights & Enablement (BD I&E) team powers the infrastructure, tools, and processes that enable sales teams to operate efficiently and scale effectively.
We partner closely with multiple business teams to:

-Drive operational excellence
-Improve productivity through automation
-Deliver actionable insights
-Simplify sales workflows

Our mission is simple: enable BD teams to focus on selling, while we build the systems and processes that unlock growth.

Role Overview
Reporting to the Director, Services BD Insights & Enablement, the Analyst will play a key role in supporting the implementation and ongoing evolution of the Contract Lifecycle Management (CLM) platform for the Services organization.
This is a hands-on, execution-focused role that sits at the intersection of sales enablement, product management (internally facing), and process transformation.

Key Responsibilities:
-Support the design, preparation, and optimization of Services contracting workflows within the CLM platform
-Assist in translating business requirements into structured workflows, rules, and templates within CLM
-Work closely with stakeholders (Legal, Sales, Operations) to map and migrate contractual constructs into systemized processes
-Participate in testing of new CLM features, including identifying issues, validating outputs, and supporting remediation efforts
-Leverage tools such as Ironclad, Salesforce, Signavio, CPQ, and other enablement platforms to enhance execution and efficiency
-Contribute to continuous improvement initiatives focused on automation, standardization, and simplification of contracting processes
-Ensure accuracy, consistency, and governance across workflows and system outputs

All About You:
-Should possess a high degree of problem-solving ability and be a strong and effective communicator
-Strong exposure in one or the other data analysis tools (Excel/SQL/Python), PowerPoint, and Word; ability to create structured analyses, clear presentations, and professional documentation
-Experience or interest in Sales Enablement, Process Transformation, or Product Management
-Exposure to process mapping tools (e.g., Visio, Signavio) or workflow design concepts
-Ability to work effectively in cross-functional, global teams
-Strong stakeholder management skills with the ability to listen, align, and influence
-Structured problem-solver with attention to detail and a bias for execution
-Ability to manage multiple priorities and deliver high-quality work in a fast-paced, dynamic environment
-Strong verbal and written communication skills
-Comfortable working with ambiguity and evolving requirements
-Proficiency in leveraging AI tools to enhance productivity, enable effective multitasking, and operate at a high pace in a demanding environment
-Flexible to collaborate across global time zones

Important Note:
-This role is focused on Sales Enablement, Contract Lifecycle Management, and Process Optimization, and is not a Data Science or core Data Analytics role
-While analytical skills are valuable, the primary focus is on workflow design, systems enablement, -and business transformation

• Abide by Mastercard s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.