Associate Analyst-Cross Border Travel Support

Job Title

Associate Analyst (Cross Border Travel Support)

Job Summary

The Cross-Border Travel Support (CBTS) is part Risk Management in EY. CBTS team supports Engagements in the planning and deployment of cross border resources. CBTS works closely with all service lines to coordinate and execute transactional support for cross-border travelers. CBTS Global Support Center (GSC) team aligned to GDS Risk Management supports the Global CBTS team to deliver these services for global Engagements. A CBTS Associate is responsible for completing work activities of Cross Border Travel Support in accordance with the established policies, procedures factoring in the Risk mitigation aspect and service level agreements of GDS whilst building positive and productive relationships with stakeholder representatives and travelers.

Responsibilities

• Facilitates and drives the process to completion by following up on requests from Risk Management Consultants and assisting the client team
• Understands essential requirements of firm and regulators RM rules and policies
• Performs initial review of submissions from client teams and evaluates completeness, accuracy and appropriateness of proposed transaction/requests.
• Acts as a liaison between the client teams, other members of the Risk Management team, and various functional areas within the firm
• Formulates answers to client questions
• Apply analytical and project management methodology and tools
• Learns the firm structure, business strategies, service lines, and people of the firm
• Builds a network of people within Risk Management and across the firm
• Plans and organizes own work and keeps others informed of status and activities
• Individual is expected to apply judgment to initial consultations and/or submission review and rapidly develop understanding of essential requirements of firm and regulator s RM rules and policies
• Provide feedback required to continuously improve processes

Other Responsibilities / Supporting Actions

• Work independently to meet the CBTS Case Manager/Traveler requirements to ensure a successful business travel experience.
• Participate in regular and ad-hoc meetings with onshore team.
• Communicate effectively with CBTS Case Mangers and team regarding expectation management, capacity, training needs.
• Develop and maintain strong relationships with CBTS Case Managers as well as operational stakeholders from the respective region e.g., Internal Tax & Immigration Experts, Talent, Procurement etc

Skills

• Good written and oral communication skill
• Good negotiation skills and decision-making capabilities
• Experienced in managing larger team, prioritizing tasks and delegating responsibilities
• Expertise in MS office tools - Excel, Access, Power point, Word

Job Requirements

Due to global nature of the role, willingness to work in shifts including night shifts is required

Education

• Graduate or PG

Experience

• 1 - 3 years of work experience.

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