Associate Analyst - APR Fulfillment

The Impact You'll Make

As our Fulfillment Associate Analyst, you'll play a key role in Inbound procurement of Materials from overseas factories to Distribution Center in APR region and its Inventory Management at optimal Cost / Lead Time, thereby delivering great customer experiences.

Your impact You will help improve on-time delivery performance, strengthen customer relationships, and support operational excellence by proactively managing orders, escalations and communication across the organization.

You'll collaborate with Supply Chain, Logistics, Production, Shipping, Buyers and Customer Service teams, taking ownership of order tracking, customer communication and fulfilment coordination, helping us move toward a more customer-focused and efficient future.

What You'll Be Doing

• Coordinate with Supply Chain, Logistics, Production, and Shipping teams to ensure customer requirements and delivery commitments are achieved.
• Support CSR teams and customers by responding to inquiries, providing order updates, and managing escalations through multiple communication channels.
• Monitor order status, shipment schedules, and On-Time Delivery performance to ensure proactive follow-up and issue resolution.
• Collaborate with production planners and buyers to align production priorities, raw material availability and customer delivery expectations.
• Analyse customer forecasts, order trends and demand changes to support proactive planning and continuous service improvement.
  
  

What We're Looking For

• Bachelor's degree in Supply Chain/Engineering or related field.
• 1 – 2 Years of experience in order fulfilment or supply chain environment.
• Familiarity with SAP, Microsoft Office, and order management processes.
• Strong communication skills in English, both written and verbal, with the ability to build strong stakeholder relationships.
• A mindset of problem-solving, attention to detail, multitasking and customer focus in a fast-paced environment
  
  

What You'll Get From Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about—we think they're pretty great.
  
  

Ready to Make a Difference

If this role excites you, we'd love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.