Associate Agency Development Manager

Agent Recruitment

• Develop various sources of agent hiring & build a team of agent & agent pipeline.
• Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring.
• Implementation of MLI GOLD process and adhere to the business norms.
• Follow agent 9 pointer hiring mechanism & other hiring norms.

Agent Development

• Ensure product knowledge by MLI ways of training.
• Field demonstration (FODs).
• Development of agent prospecting habits, calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same.

Meet Business Targets

• Achievement of monthly, quarterly & yearly business plans.
• Improve agent productivity & persistency by regular PRP/IID/GID etc.
• Ensure company product mix sales ratio and adhere to the business norms.
• Maintain agent productivity as per business plan.

Customer Centricity

• Be MLI brand ambassador & a customer champion.
• Follow MLI sales practice to develop deep customer loyalty.
• Hold periodical customer meet to understand customer pulse & need.
• Ensure customer queries are responded to satisfactorily as per MLI standard.

Preferred candidate profile

Graduates and above