Associate Agency Development Manager

Job Summary:

Responsible for

 Agent Recruitment

 Agent Development

 Meet Business targets

 Customer Centricity

Key Responsibilities:

Agent Recruitment

Develop various sources of agent hiring & build a team of agent & agent pipe line.

Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring

Implementation of MLI GOLD process and adhere to the business norms

Follow agent 9 pointer hiring mechanism & other hiring norms

Agent Development

Ensure product knowledge by MLI ways of training

Field demonstration (FOD’s)

Development of agent prospecting habits, calling habits and work habits.

Work with agent on planning and reviewing of activities and goals.

Identify the training needs of the agent and work with Trainers to improve the same

Meet Business Targets

Achievement of monthly, quarterly & yearly business plans.

Improve agent productivity & persistency by regular PRP/IID/GID etc

Ensure companies product mix sales ration and adhere to the business norms.

Maintain agent pro activity as per business plan

Customer Centricity

Be MLI brand ambassador  & a customer champion

Follow MLI sales practice to develop deep customer loyalty

Hold periodical customer meet to understand customer pulse & need

Ensure customer queries are responded to satisfactorily as per MLI standard.

Desired Competencies

Sourcing & Selection capability

Nurturing & Developing talent

Result orientation

Customer centricity

Planning & Execution

MOS:

q Achievement of business plan & GPA

q Recruitment / Development & Activisation of agent as per plan.

q Persistancy as per MLI grid

q Achieve GOLD Score as per MLI standard

q Number of EC/MDRT agent

q Graduate preferably with an MBA/Post Graduation.

q 2 years in any sales vertical.