Associate admission counselor

Company Description PlanEdu is an educational consulting organization dedicated to helping students make informed and confident career decisions. The company provides comprehensive services including expert career counseling, guidance on course selection, and support throughout admission procedures and application timelines for reputed colleges and universities in Bangalore and across the state. Its advisory panel consists of experienced educationists and professionals who bring deep knowledge of academic pathways and institutional processes. PlanEdu emphasizes legitimate, research-based information and quality guidance, aiming to offer a broader perspective on students long-term academic and professional goals.

Role Description The Associate Admission Counselor is a full-time, on-site role based in Bengaluru. In this position, the counselor meets and interacts with prospective students and families, understands their academic background and career interests, and provides personalized guidance on suitable courses, institutions, and study options. The role involves explaining admission requirements, application procedures, timelines, and documentation, as well as following up with candidates to ensure applications are completed accurately and on time. The counselor maintains detailed records of counseling sessions, prepares basic reports, and coordinates with senior counselors and educational partners as needed. Daily activities also include handling walk-in and telephonic inquiries, responding to emails, participating in student outreach events, and contributing to a professional and supportive counseling environment.

Qualifications

• Strong communication and interpersonal skills, with the ability to explain academic options clearly and build trust with students and families.
• Customer service and counseling abilities, including active listening, empathy, and a student-centric approach to guidance.
• Organizational and time-management skills to handle multiple inquiries, track application timelines, and maintain accurate records.
• Basic computer proficiency, including use of office productivity tools, email, and student information or CRM systems.
• Knowledge or interest in higher education systems, admission procedures, and academic programs in India; prior experience in counseling or education services is an advantage.
• Bachelor's degree in any discipline; degrees in Education, Psychology, Management, or related fields are preferred.
• Ability to work on-site in Bengaluru, collaborate with a multidisciplinary team, and adapt to a dynamic, student-focused work environment.