MUMBAI · FULLTIME
Associate ? Accounts
Lionbridge Technologies
Mumbai · onsite · Posted 5d ago
Sourced from
Undisclosed4–8 yrsfulltimeMumbai
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Section · 01
About this role
LIONBRIDGE ASSOCIATE ACCOUNTS
COLLECTIONS
COLLECTIONS
Position Summary
The Collections Associate will work closely with and receive direction from the Collections Team Lead and the Sr Management in Dublin in order to reduce the aged debt and achieve cash collection.
What You Will Do
To ensure the security and profitability of Lionbridge through efficient and effective credit control of a portfolio of customers
Chasing customer for payment of due and overdue invoice and converting to payment
Drive collections by escalating any customer issues in a professional, documented and systematic manner until resolved
Drive the resolution of collection problems by understanding the issues, articulating those issues and working with the appropriate Lionbridge personnel to resolve in a timely fashion.
Following up with the customer upon resolution for payment update
Escalate any bad debt or other concerns to the Team Lead immediately for timely resolution
To implement and maintain excellent standards of customer service both internally and externally
Take responsibility for actions on your portfolio of customers, manages time, prioritizes work and plans ahead
Ensures that the Lionbridge collection process is followed
Drive collections to key metrics DSO, over 60 days and cash collection
Ad hoc projects as they arises
To Be Successful You Will Have
Excellent communication skills both written and oral
Good listening skills, understands how and when to action
Proactive manner
Collections experience in an International Environment
Ability to work on their own, along with being a Team Player
Adaptable and flexible
Customer focused
Attention to detail
Results driven
Business Acumen
Relevant experience 2 years plus
In Return, You Can Expect
Ongoing career opportunities at a repeat Forbes Newsweek-listed Best Employer for Women, Best Employer for Diversity, Best Remote Employer, Best Large Employer, and Most Loved Workplace.
Work in a flexible environment
Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.
All qualified applicants will receive consideration without regard to race, color , religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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Section · 02
Skills
Customer ServiceDebtForgeCash CollectionCommunication SkillsTranslationCredit Control
Section · Company
About Lionbridge Technologies
Lionbridge Technologies
Content Development
1.1k+
employees
1996
30 years old
Waltham, Massachusetts
China
₹6.9L PA avg
Avg at Lionbridge Technologies
About
A leader in language services and cultural translation, enhancing global communication through a network of linguistic experts and advanced technology.
Industries
Content DevelopmentInternet
Employee ratings
10 reviews
3.6/ 5
Culture
3.0
Career growth
2.4
Work-life
3.6
Employees rate it well for
Work-Life Balance39Job Security38
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