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    Job · 20486706

    BENGALURU · FULLTIME

    Assisted Sales Executive

    Duroflex

    Duroflex

    Bengaluru · onsite · Posted 13d ago

    Sourced fromNaukri
    Undisclosed2–7 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Assisted Sales Executive
    About Duroflex
    Duroflex is a leading sleep solutionscompany with over five decades of experience and a presence across 3,000 retaillocations in India and international markets. The company offers a premiumrange of mattresses, pillows, and bed linen through its extensive dealer anddistributor network, exclusive retail outlets, and online channels. With astrong foundation in manufacturing, distribution, and retail, Duroflexcontinues to expand its market presence and strengthen its position in thesleep solutions industry through customer-centric innovation, robust channelpartnerships, and operational excellence.


    Role Objective
    We are looking for an energetic andcustomer-focused Assisted Sales Executive to join our sales team. The roleinvolves engaging with customers through calls and chats, understanding theirrequirements, recommending the right products, and converting qualified leadsinto successful sales.
    The ideal candidate should have a customer-firstapproach, strong communication skills, and a passion for sales. Freshers withthe right attitude and willingness to learn are welcome to apply. Candidateswith prior experience in sales, telecalling, inside sales, or customer-facingroles are preferred, with a minimum of 2 years of relevant experience.
    Key Responsibilities
    Handle customer interactions through inbound andoutbound calls and chat.
    Understand customer requirements, preferences,and concerns through effective probing.
    Recommend suitable products based on customerneeds.
    Explain product features, benefits, pricing,offers, and policies accurately.
    Handle customer objections and provide relevantsolutions.
    Follow up with leads at the right intervals todrive conversions.
    Maintain a strong focus on sales conversion andrevenue generation.
    Ensure a smooth and positive customer experiencethroughout the sales journey.
    Maintain accurate customer and lead informationin the CRM.
    Follow defined sales processes, scripts, andquality standards.
    Coordinate with relevant internal teams whereverrequired to resolve customer queries and facilitate order closure.
    Consistently achieve assigned sales, conversion,and productivity targets.
    Maintain high-quality customer interactionsacross both calls and chats.
    What We Are Looking For
    Freshers are welcome to apply.
    Candidates with relevant sales or customer-facingexperience should have a minimum of 2 years of experience.
    Good verbal and written communication skills.
    Strong customer-handling and interpersonalskills.
    Ability to understand customer needs andrecommend the right solution.
    Comfortable working in a target-drivenenvironment.
    Strong persuasion, negotiation, andobjection-handling skills.
    Basic knowledge of CRM and computer applications.
    Willingness to learn and adapt to sales processesand products.
    Regional language proficiency will be an addedadvantage.
    Prior experience in B2C, D2C, Inside Sales,Telecalling, Chat Sales, or Retail Sales will be an added advantage.
    Key Skills
    Sales & Conversion
    Customer Handling
    Communication Skills
    Need-based Selling
    Objection Handling
    Follow-up Management
    Relationship Building
    CRM Management
    Target Orientation
    Problem Solving
    Who Can Apply?
    Freshers who are confident,customer-oriented, and interested in building a career in sales are encouragedto apply.
    Experienced candidates with 2+ yearsof relevant sales/customer-facing experience are preferred.
    Regional language proficiency will beconsidered an added advantage.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    Retail OutletsCustomer ExperiencedistributordealerretailcrmOutboundB2Coutbound callsCustomer QueriesCustomer HandlingInside SalesCommunication SkillsManufacturingrelationship buildingobjection handlinginbound

    Section · Company

    About Duroflex

    Duroflex

    Duroflex

    Furniture & Furnishing

    622

    employees

    1963

    63 years old

    Bangalore

    India

    ₹8L PA avg

    Avg at Duroflex

    About

    Duroflex is one of India's most trusted sleep solutions experts for mattresses, pillows, and protectors to suit your requirement.

    Industries

    Furniture & Furnishing

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    3.5

    Career growth

    3.0

    Work-life

    3.3

    Employees rate it well for

    Overall Company40Company Culture37

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