BENGALURU · FULLTIME
Assisted Sales Executive

Duroflex
Bengaluru · onsite · Posted 13d ago
Sourced from
Undisclosed2–7 yrsfulltimeBengaluru
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Section · 01
About this role
Assisted Sales Executive
About Duroflex
Duroflex is a leading sleep solutionscompany with over five decades of experience and a presence across 3,000 retaillocations in India and international markets. The company offers a premiumrange of mattresses, pillows, and bed linen through its extensive dealer anddistributor network, exclusive retail outlets, and online channels. With astrong foundation in manufacturing, distribution, and retail, Duroflexcontinues to expand its market presence and strengthen its position in thesleep solutions industry through customer-centric innovation, robust channelpartnerships, and operational excellence.
Role Objective
We are looking for an energetic andcustomer-focused Assisted Sales Executive to join our sales team. The roleinvolves engaging with customers through calls and chats, understanding theirrequirements, recommending the right products, and converting qualified leadsinto successful sales.
The ideal candidate should have a customer-firstapproach, strong communication skills, and a passion for sales. Freshers withthe right attitude and willingness to learn are welcome to apply. Candidateswith prior experience in sales, telecalling, inside sales, or customer-facingroles are preferred, with a minimum of 2 years of relevant experience.
Key Responsibilities
Handle customer interactions through inbound andoutbound calls and chat.
Understand customer requirements, preferences,and concerns through effective probing.
Recommend suitable products based on customerneeds.
Explain product features, benefits, pricing,offers, and policies accurately.
Handle customer objections and provide relevantsolutions.
Follow up with leads at the right intervals todrive conversions.
Maintain a strong focus on sales conversion andrevenue generation.
Ensure a smooth and positive customer experiencethroughout the sales journey.
Maintain accurate customer and lead informationin the CRM.
Follow defined sales processes, scripts, andquality standards.
Coordinate with relevant internal teams whereverrequired to resolve customer queries and facilitate order closure.
Consistently achieve assigned sales, conversion,and productivity targets.
Maintain high-quality customer interactionsacross both calls and chats.
What We Are Looking For
Freshers are welcome to apply.
Candidates with relevant sales or customer-facingexperience should have a minimum of 2 years of experience.
Good verbal and written communication skills.
Strong customer-handling and interpersonalskills.
Ability to understand customer needs andrecommend the right solution.
Comfortable working in a target-drivenenvironment.
Strong persuasion, negotiation, andobjection-handling skills.
Basic knowledge of CRM and computer applications.
Willingness to learn and adapt to sales processesand products.
Regional language proficiency will be an addedadvantage.
Prior experience in B2C, D2C, Inside Sales,Telecalling, Chat Sales, or Retail Sales will be an added advantage.
Key Skills
Sales & Conversion
Customer Handling
Communication Skills
Need-based Selling
Objection Handling
Follow-up Management
Relationship Building
CRM Management
Target Orientation
Problem Solving
Who Can Apply?
Freshers who are confident,customer-oriented, and interested in building a career in sales are encouragedto apply.
Experienced candidates with 2+ yearsof relevant sales/customer-facing experience are preferred.
Regional language proficiency will beconsidered an added advantage.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Retail OutletsCustomer ExperiencedistributordealerretailcrmOutboundB2Coutbound callsCustomer QueriesCustomer HandlingInside SalesCommunication SkillsManufacturingrelationship buildingobjection handlinginbound
Section · Company
About Duroflex

Duroflex
Furniture & Furnishing
622
employees
1963
63 years old
Bangalore
India
₹8L PA avg
Avg at Duroflex
About
Duroflex is one of India's most trusted sleep solutions experts for mattresses, pillows, and protectors to suit your requirement.
Industries
Furniture & Furnishing
Employee ratings
10 reviews
4.0/ 5
Culture
3.5
Career growth
3.0
Work-life
3.3
Employees rate it well for
Overall Company40Company Culture37
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