Assistant Vice President

 

Role Name: AVP, Multi-Process Payroll Ops Outsourcing Strategy & Delivery

 

HUMAN CAPITAL

The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations – from the CEO to CFO, Risk Manager to Business Unit leader—and that we deliver on our issues and help create value for our clients.

Looking for a world of opportunities and a fulfilling career?

 

Work you’ll do:

Strategic Foresight & Thought Leadership: Provide strategic foresight and thought leadership to navigate the evolving Multi-Process Human Resource Outsourcing landscape, including the impact of emerging technologies like agentic AI and RPA.

Go-to-Market & Pricing Strategies: Generate go-to-market strategies, develop and manage HRO pricing strategies, structure global deals, and oversee sales processes to ensure competitive and profitable services.

HR Services Transition: Oversee the transition of HR services being outsourced, including the development of Standard Operating Procedures (SOPs), onboarding and training of resources, and stabilization activities.

Client Relationship Management: Maintain client relationships and act as a Subject Matter Expert.

Program Delivery & Risk Management: Oversee end-to-end program delivery and ensure risk management.

Executive Engagement: Engage in executive-level client meetings and address high risks/issues.

Quality & Talent Engagement: Ensure quality delivery, engagement health, and talent engagement using consistent tools and methods.

Collaboration with HR Functions: Collaborate with HR functions that have retained services to maintain continuity and quality.

 

Qualifications Required:

15+ years’ experience establishing and managing payroll operations for US clients or GCCs, with a strong focus on end-to-end payroll operations and delivery.

Deep expertise in US payroll, including payroll inputs, processing, outputs, pre-payroll activities, data validation, payroll processing, and post-payroll steps.

Strong understanding of payroll vendor ecosystem, compliance requirements, and banking timelines/processes related to payroll disbursement.

10+ years’ experience in selling and delivering payroll and MPHRO services, including deal architecture, client stakeholder management, and service delivery.

Proven experience with automation and technology solutions for payroll data validation and process optimization.

Familiarity with major HR and payroll SaaS platforms (e.g., SAP SuccessFactors, Oracle Fusion, Workday, ADP Global View, Ceridian, etc.) and HR Shared Service technologies.

Broad knowledge across core HR, HCM data, time and leave management, benefits administration, and related HR sub-processes.

Excellent communication skills and a demonstrated ability to lead, supervise, and motivate high-performing payroll operations teams.

 

How you’ll grow

 

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

 

Benefits

 

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

 

Deloitte’s culture

 

Our positive and supportive culture encourages our people to do their best every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer comprehensive well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead happy lives. Learn more about Life at Deloitte.

 

Corporate citizenship

 

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships that we have with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.