Assistant Training Manager
Startek · Lucknow · onsite · Posted 63d ago
Not disclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities
- Manage training needs of employees through Training Needs Identification (TNI) process.
- Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge.
- Develop and implement effective training programs to address identified needs.
- Monitor and evaluate the effectiveness of trained programs, making recommendations for improvement where necessary.
- Collaborate with stakeholders to ensure alignment between organizational goals and employee development initiatives.
Desired Candidate Profile
- Overall 6 years of experience 2 Year as AM Training.
- Strong understanding of TNA, TNI, TTT, and Training Management principles.
- Excellent communication, presentation, and interpersonal skills.
- Ability to analyze data to inform decision-making processes.
Sourced from foundit
Skills
TTTLearning And DevelopmentTraining And DevelopmentTraining Need AnalysisTNATNI
About Startek

Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
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