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    Job · 12532119

    Startek logo

    Assistant Training Manager

    Startek · Lucknow · onsite · Posted 63d ago

    Not disclosed3–8 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Roles and Responsibilities

    • Manage training needs of employees through Training Needs Identification (TNI) process.
    • Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge.
    • Develop and implement effective training programs to address identified needs.
    • Monitor and evaluate the effectiveness of trained programs, making recommendations for improvement where necessary.
    • Collaborate with stakeholders to ensure alignment between organizational goals and employee development initiatives.

    Desired Candidate Profile

    • Overall 6 years of experience 2 Year as AM Training.
    • Strong understanding of TNA, TNI, TTT, and Training Management principles.
    • Excellent communication, presentation, and interpersonal skills.
    • Ability to analyze data to inform decision-making processes.

    Sourced from foundit

    Skills

    TTTLearning And DevelopmentTraining And DevelopmentTraining Need AnalysisTNATNI

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

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