Assistant Training Leader
Etech Global Services · Vadodara · onsite · Posted 56d ago
Not disclosed3–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
What You'll Be Doing:
- Plans, coordinates, and directs training and staff development programs for organization; Monitor training program effectiveness, manage budgets, and stay updated on training trends.
- Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.
- Assess training program effectiveness, manage training budgets, and stay updated on training trends to ensure the organization's training initiatives are aligned with business goals and employee development needs.
- Identify training needs, create training plans, and deploy effective training programs to improve employees skills, productivity, and quality of work.
- Trains assigned instructors and supervisory personnel in effective techniques for training, such as on-the-job training, sales techniques, management development, and adaptations to changes in policies, procedures, and technologies.
- Maintains records and prepares statistical reports to evaluate performance of instructors and monitor progress of trainees.
- Collaborate with various departments to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of the company.
- Compiles data and analyzes past and current year training requirements to prepare budgets and justify funds requested.
- Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
- Act as a role model at all times, adhere to high ethical standards.
- Take responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development.
- Be flexible in an environment by championing and embracing change.
What We Expect You To Have:
- Proven work experience as a Training Manager for atleast 3 years
- Track record in designing and executing successful training programs
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
- Excellent communication and leadership skills
- Ability to plan, multi-task and manage time effectively
- Strong writing and record keeping ability for reports and training manuals
- Good computer and database skills
- Minimum any bachelor's degree in education, human resources, or relevant field
- Flexible to work in any given shift based on the business requirement.
Sourced from foundit
Skills
record keepingHuman Resourse
About Etech Global Services

Etech Global Services
BPO
1.7k+
employees
1997
29 years old
Nacogdoches, Texas
United States (USA)
₹5.6L PA avg
Avg at Etech Global Services
About
Etech Global Services is a provider of Contact Center Services, Call Center Quality Monitoring Solutions, IT, Software Solutions,& Product Development Services.
Industries
BPOBPO/KPO
Employee ratings
10 reviews
3.7/ 5
Culture
3.1
Career growth
2.3
Work-life
2.7
Employees rate it well for
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