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    Job · 14127614

    Etech Global Services logo

    Assistant Training Leader

    Etech Global Services · Vadodara · onsite · Posted 56d ago

    Not disclosed3–7 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    What You'll Be Doing:

    • Plans, coordinates, and directs training and staff development programs for organization; Monitor training program effectiveness, manage budgets, and stay updated on training trends.
    • Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.
    • Assess training program effectiveness, manage training budgets, and stay updated on training trends to ensure the organization's training initiatives are aligned with business goals and employee development needs.
    • Identify training needs, create training plans, and deploy effective training programs to improve employees skills, productivity, and quality of work.
    • Trains assigned instructors and supervisory personnel in effective techniques for training, such as on-the-job training, sales techniques, management development, and adaptations to changes in policies, procedures, and technologies.
    • Maintains records and prepares statistical reports to evaluate performance of instructors and monitor progress of trainees.
    • Collaborate with various departments to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of the company.
    • Compiles data and analyzes past and current year training requirements to prepare budgets and justify funds requested.
    • Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
    • Act as a role model at all times, adhere to high ethical standards.
    • Take responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development.
    • Be flexible in an environment by championing and embracing change.

    What We Expect You To Have:

    • Proven work experience as a Training Manager for atleast 3 years
    • Track record in designing and executing successful training programs
    • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
    • Excellent communication and leadership skills
    • Ability to plan, multi-task and manage time effectively
    • Strong writing and record keeping ability for reports and training manuals
    • Good computer and database skills
    • Minimum any bachelor's degree in education, human resources, or relevant field
    • Flexible to work in any given shift based on the business requirement.

    Sourced from foundit

    Skills

    record keepingHuman Resourse

    About Etech Global Services

    Etech Global Services logo

    Etech Global Services

    BPO

    1.7k+

    employees

    1997

    29 years old

    Nacogdoches, Texas

    United States (USA)

    ₹5.6L PA avg

    Avg at Etech Global Services

    About

    Etech Global Services is a provider of Contact Center Services, Call Center Quality Monitoring Solutions, IT, Software Solutions,& Product Development Services.

    Industries

    BPOBPO/KPO

    Employee ratings

    10 reviews

    3.7/ 5

    Culture

    3.1

    Career growth

    2.3

    Work-life

    2.7

    Employees rate it well for

    Job Security38Company Culture37

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    Assistant Training Leader · waiting for your command