Assistant Technical Manager

Job Summary


Responsibilities

• Direct activities related to dispatching, routing, and tracking Fleet Spot transportation cars.
• Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
• Direct investigations to verify and resolve customer escalations.
• Serve as SPOC for all INO employees for stationed location.
• Implement schedule and policy changes.
• Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.
• Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, and government regulations.
• Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.
• Develop criteria, application instructions, procedural manuals, and contracts for transportation programs.
• Monitor spending to ensure that expenses spikes are reported periodically.
• Direct and coordinate, through subordinates, activities of operations department in order to obtain use of equipment, facilities, and human resources.
• Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services.
• Collaborate with car vendors in all aspects and settlements of grievances.
• Supervision on payment processing to vendors. Perform Invoice audit checks and Final reconciliations of supplier s dues
• Should be well versed of transport applications available in the market, ensure all fleet car bookings are executed on the application. Audits on trips, KMS HRS travelled billed.
• Monitor shift reporting of implants and chauffeurs.
• Will be required to work in shifts.
• Working 6 days a week.
• Working on Public Holidays (need basis). Complimentary day off will be given.
• Incident report, service issue tracker.

Desired Skills

• Organizational skills
• Strong interpersonal and administrative skills
• Confident and professional demeanor
• Professional phone presence
• Attention to detail and exactness in work
• Ability to work independently and manage multiple priorities / processes at the same time, and prioritize effectively
• Performs well under pressure and meets deadlines effectively
• Resourceful in problem solving
• Strong customer service orientation

Qualifications

• Minimum tenure to serve for profile is 18 months and if all falls in line and he finds it to be prospective carrier stream he can continue with

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