Assistant System Administrator

Job Description Assistant System Administrator

Job Title: Assistant System Administrator
Department: IT / Infrastructure
Location: Pondicherry
Employment Type: Full-time
Experience: 1–3 years

Job Summary

We are looking for a motivated Assistant System Administrator to support the IT infrastructure, systems, networks, and day-to-day technical operations of the organization. The candidate will assist in maintaining computers, servers, networks, software, and IT security while providing technical support to employees.

Key Responsibilities

• Assist in the installation, configuration, and maintenance of computers, laptops, servers, printers, and other IT equipment.
• Monitor and maintain Windows/Linux operating systems and troubleshoot system-related issues.
• Provide hardware and software support to employees.
• Troubleshoot network connectivity, LAN/Wi-Fi, printer, and peripheral issues.
• Assist in managing user accounts, access permissions, passwords, and email accounts.
• Perform regular system updates, patches, antivirus checks, and backups.
• Monitor server and network performance and report issues to the System Administrator.
• Maintain IT asset inventory and documentation.
• Assist with data backup, recovery, and basic security procedures.
• Install and configure software and ensure proper licensing.
• Coordinate with vendors for hardware, software, networking, and maintenance requirements.
• Maintain records of IT incidents, service requests, and resolutions.
• Ensure IT systems follow organizational security and operational policies.
• Provide technical assistance during meetings, events, and other organizational activities.

Required Skills

• Good knowledge of Windows operating systems and basic Linux.
• Basic understanding of Networking – TCP/IP, LAN, WAN, DNS, DHCP, VPN, Wi-Fi.
• Knowledge of computer hardware, peripherals, and troubleshooting.
• Familiarity with Active Directory and user management.
• Basic knowledge of Microsoft 365 / Office applications.
• Understanding of antivirus, system security, and backup procedures.
• Good troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.

Qualifications

• Bachelor's degree in Computer Science, IT, Information Systems, or a related field.
• 1–3 years of experience in System Administration, IT Support, or a similar role.

Preferred

• Experience with Windows Server / Active Directory.
• Basic knowledge of virtualization platforms such as VMware or Hyper-V.
• Relevant certifications such as CompTIA A+, Network+, CCNA, or Microsoft certifications will be an advantage.