Assistant Sales Manager
Taj Safaris · Dehradun · onsite · Posted 68d ago
Undisclosed2–3 yrsfulltimeSourced from
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About this role
Job Title
Assistant Sales Manager
Job Summary
To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader.
Essential Job Tasks
- Sales Strategy and Planning
- Revenue Growth
- Customer Relationship Management
- Market Intelligence
- Budgeting and Forecasting
- Performance Management
- Collaboration with Other Departments
- Reporting and Analysis
- Client Entertainment and Hospitality
- Contract Negotiation
- Complaint Handling and Resolution
- Sales Technology and Systems
- Competitor Analysis
- Ad-hoc Projects
Areas of Responsibility
- Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability.
- Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles.
- Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls).
- Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals.
- Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition.
- Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets.
- Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential.
- Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling.
- Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards.
- Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability.
Attributes / Essentials / Other Information
Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. Strong customer service orientation.
Required Qualifications
- A degree in Hospitality Management
Work Experience
- Minimum of 5 - 7 years of experience in Sales department and hospitality industry
Languages
- Proficiency in English
Behavioural Competencies
- Process Excellence
- Result Orientation
- Collaborative Engagement
- Change Championship
- Growth Mindset
- Guest Centricity
- Personal Effectiveness
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactioncrmforecastscateringDebtors Managementcontract negotiationBudgeting And ForecastingBudgetingcomplianceComplaint HandlingForecastingCompetitor Analysis
About Taj Safaris
Taj Safaris
Mumbai
India
About
Taj Safaris, part of the Indian Hotels Company Limited (IHCL), is a luxury hospitality brand specializing in wildlife tourism and safari experiences. The company operates premium lodges and resorts located near Indias renowned national parks, offering guests immersive wildlife encounters combined with world-class service. With a strong focus on sustainability, conservation, and authentic cultural experiences, Taj Safaris provides career opportunities in hospitality management, guest services, culinary arts, and eco-tourism operations, supporting its mission to deliver unforgettable journeys in nature.
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