Assistant Restaurant Manager

Job Title

Assistant Restaurant Manager

Job Details

• Business Unit: Taj Palace, Lucknow
• Department: Food & Beverage

Responsibilities

• Responsible for the ADD service standards.
• Makes sure all corporate ADD concepts, playbooks breakfast 2.0 is followed.
• Facilitation of talent growth/promotion in the department.
• Duty scheduling (if applicable).
• Awareness of yearly culinary calendar.
• Upselling/techniques.
• Be present on the floor and back of the house to make sure what is agreed is running. At times be hands on
• Adherence to IHCL HACCP safety standards in all of the areas.
• Communication - FB meeting/staff meeting (in absence of RM).
• Daily log book reading communicate action (in absence of RM).
• Daily walk into all outlets to make sure everything is as per agreed standards functions concepts.
• Immediately rectify if any deviations and be hands on if needed.
• Awareness of all discounting policies.
• Awareness of DEMAIL_ADDRESS other corporate programs.
• Execute festivities, signing of complementary checks.
• Conducts skill behavioural training for all staff of department.
• Yearly holiday calendar planning (assist).
• All non-food ordering is stocked and checked.
• Adheres to all POS SOPs.
• All menus are printed as per guidelines.
• Coordinates all maintenance aspects.
• Coordinates the agreed cleaning schedule with HK.
• Coordinates the agreed cleaning schedule with Lavazza coffee machines.
• Ensure correct cashiering and cash flow.

Qualifications

• 10 + 2 or Apprenticeship Certification
• Diploma/Graduation certification
• 3 - 4 experience years. Different establishments from 4 stars to 5 stars
• Fluent in spoken and written English. If applicable local language appreciated.

Key Interfaces

• External: Guests
• Internal: All ADD restaurant, Kitchen, Hygiene, Stewarding, Engg, HK

Behavioural Competencies

• Process Excellence
• Result Orientation
• Collaborative Engagement
• Change Championship
• Growth Mindset
• Guest Centricity
• Personal Effectiveness