Assistant Restaurant Manager

Key Responsibilities:

1. Operational Excellence

• Ensure smooth day-to-day operations in line with company SOPs, food safety, and hygiene standards.
• Drive operational discipline across processes such as opening/closing, inventory, cash handling, and service quality.
• Monitor daily performance metrics and implement corrective actions to achieve operational targets.
• Maintain store readiness and ensure consistent compliance with brand and audit standard

2. People Leadership

• Recruit, train, and develop Assistant Managers, Shift Managers, and Team Members to build a high-performing team.
• Conduct regular coaching and performance reviews, fostering a culture of continuous learning and accountability.
• Create an engaging and inclusive work environment that motivates employees and reduces attrition.
• Plan and optimize manpower deployment to balance productivity and service quality.

3. Sales & Profitability

• Own the restaurant P&L and deliver on sales, profitability, and cost efficiency targets.
• Drive revenue growth through upselling, local marketing, and innovative store-level promotions.
• Monitor controllable expenses such as food cost, labor cost, and wastage to improve profitability.
• Leverage insights from sales and guest data to identify and implement business opportunities.

4. Guest Experience

• Ensure every guest receives exceptional service fast, accurate, and friendly.
• Handle guest feedback and complaints effectively, ensuring resolution and root cause prevention.
• Track and improve guest satisfaction metrics (VOC).
• Promote Taco Bell’s hospitality culture and ensure a fun, welcoming environment.

5. Compliance & Brand Standards

• Ensure adherence to all statutory and brand requirements including FSSAI, labor laws, and internal audits.
• Maintain restaurant cleanliness, staff grooming, and visual merchandising as per brand guidelines.
• Make sure there is no failure in the audits to evaluate the SOP adherence – _SCORE & FER)

Key Skills & Competencies

• Strong leadership and team development skills.
• Business acumen with the ability to interpret P&L and drive results.
• Guest-focused approach with attention to service quality.
• Excellent communication, problem-solving, and decision-making ability.
• Agility to perform in a fast-paced, dynamic QSR environment.