Assistant Restaurant Manager

Samosa Party

100+ Outlets | Pan-India | QSR

Assistant Store Manager/Shift Manager Operations (QSR/F&B)

Company: Samosa Party Foods Pvt Ltd
Role: Assistant Store Manager/Shift Manager – Operations
Employment Type: Full-Time
Reporting To: Area Manager
Location: Bangalore (Outlet-Based)
Experience: 2–5 Years
Industry Preference: QSR / F&B
CTC: 26,000 – 34,000 per month

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About the Role

As a Assistant Store Manager/Shift Manager, you will own the complete outlet operations including business performance, team management, customer experience, and operational excellence. This is a business leadership role with end-to-end accountability for store performance.

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Benefits

• Health Insurance
• Duty Meal
• Provident Fund (PF)
• Referral Bonus

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Preferred Candidate Profile

Candidates currently based in Bangalore or willing to relocate to Bangalore.
Preferred background from QSR, F&B Operations.

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Key Responsibilities

1. P&L & Commercial Performance

• Achieve daily, weekly, and monthly sales targets.
• Monitor revenue trends and take corrective actions proactively.
• Control food cost, labour cost, and wastage within defined limits.
• Ensure accurate cash handling, POS reconciliation, and sales reporting.
• Participate in monthly business reviews with data-driven action plans.

2. Store Operations & SOP Compliance

• Ensure all products meet brand standards for taste, quality, temperature, and presentation.
• Drive adherence to SOPs including:
• Food preparation standards
• Kitchen hygiene
• FIFO stock rotation
• Cold chain management
• FSSAI compliance
• Manage inventory, indents, shift scheduling, and equipment maintenance.

3. Team Management

• Hire, train, and retain high-performing team members.
• Prepare weekly rosters and manage manpower efficiently.
• Conduct regular performance discussions and provide coaching.
• Recognize strong performers and address performance gaps promptly.
• Build internal talent pipeline for future leadership roles.

4. Customer Experience

• Ensure fast service, food quality, and outlet cleanliness across shifts.
• Resolve customer complaints effectively at store level.
• Monitor and improve Swiggy/Zomato ratings and customer feedback trends.

5. Compliance & Safety

• Ensure all statutory licences and renewals are up to date:
• FSSAI
• Fire NOC
• Health & Trade Licences
• Maintain hygiene and workplace safety standards.
• Report and document safety incidents immediately.

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Desired Skills & Competencies

• Strong understanding of restaurant/store operations.
• Good commercial and analytical mindset.
• Knowledge of food cost and labour cost management.
• Leadership and people management skills.
• High ownership and problem-solving attitude.
• Ability to work under pressure in a fast-paced environment.
• Proficiency in POS systems and operational reporting.
• Fluency in local language is an added advantage.

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Qualifications

• Bachelor’s degree in:
• Hotel Management
• Hospitality
• Business Administration
  (Preferred but not mandatory)

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Why Join Samosa Party?

• Opportunity to independently manage a store and own the P&L.
• Fast career progression opportunities to Area Manager roles.
• High-growth, founder-led work culture.
• Performance-driven environment where contributions are recognized.

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