Assistant Relationship Manager

JOB PROFILE

Assistant Relationship Manager

Band: M7-M9

At Niva Bupa, our purpose is to give every Indian the confidence to access the

best healthcare

Our Purpose

• Commitment
• Innovation
• Empathy
• Collaboration
• Transparency
  
  

Key Roles & Responsibilities

Primary Role Description: -

• To achieve sales targets using consultative sales approach, whilst ensuring service levels and customer
• satisfaction remain paramount.
• Responsible for sales targets through Inbound and outbound sales
  
  

Key Roles & Responsibilities:

• To manage personal workloads efficiently & create opportunities to achieve and increase sales,
• persistency and conversion targets.
• To ensure minimum phone statistic requirements are met.
• To ensure minimum productivity standards are met at all times.
• To use solution/consultative selling approach to provide the most appropriate recommendations for
• prospective Niva Bupa customers.
• Driving new sales.
• Delivery of revenue across all products.
• Providing world class customer experience.
• Needs to have a clear understanding of the internal and regulatory policies.
• Constantly driving results.
  
  

Key Requirements - Education & Certificates

Any Graduate

Key Requirements - Experience & Skills

• Good Communication Skills.
• 1-2 Years of experience in Telesales(Outbound)