Assistant Quality Manager
Qdegrees services · Jaipur · onsite · Posted 48d ago
₹5.0L - ₹7.0L PA5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Lead call quality audits and monitor QA performance.
Review calls, identify quality gaps and share actionable feedback.
Track quality metrics, reports and improvement plans.
Manage QA team, calibration and client communication.
Review calls, identify quality gaps and share actionable feedback.
Track quality metrics, reports and improvement plans.
Manage QA team, calibration and client communication.
Sourced from naukri
Skills
Call AuditCall MonitoringCall QualityCSATGreen BeltLean Six SigmaAht
About QDegrees
Qdegrees services
Management Consulting
550
employees
2013
13 years old
Jaipur, Rajasthan
IN
₹3.2L PA avg
Avg at QDegrees
₹5L – ₹7L PA
This role
About
QDegrees Services, we are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience.
Industries
Management ConsultingAnalytics & KPOBPOIT Services & ConsultingSoftware Product
Employee ratings
10 reviews
3.5/ 5
Culture
3.1
Career growth
2.7
Work-life
3.1
Employees rate it well for
Overall Company35Work-Life Balance34
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