Assistant Quality Manager

Hello Jobseekers,

Greetings of the Day !!

WERE HIRING | ASSISTANT MANAGER QUALITY | LUCKNOW

Niftel Communications is looking for an experienced Assistant Manager – Quality with strong exposure to Quality Operations along with Training.

Location: Lucknow – Work From Office
Salary: Up to 42,000 In-Hand
Joining: Early Joiners Preferred

What We’re Looking For:

Strong experience in BPO Quality Operations
Major exposure to Quality, with hands-on experience in Training
Experience in managing Quality Analysts & Process Trainers
Strong knowledge of Quality Audits, Calibration, RCA, Quality Metrics, CSAT, Compliance & Process Adherence
Good understanding of TNA/TNI, OJT, Refresher Training & Training Effectiveness
Strong knowledge of BPO KPIs & KRAs
Excellent communication, leadership & stakeholder management skills
BPO background is mandatory

Early joiners will be preferred.

Interested candidates can DM me or share their updated resume @ [phone removed] / [phone removed]

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