Assistant Medical Superintendent

Role & responsibilities:

• Assist the Medical Superintendent in the day-to-day administration and management of hospital operations.
• Coordinate with consultants, medical officers, nursing staff, and other clinical departments to ensure smooth patient care.
• Monitor the quality and efficiency of clinical services provided to patients.
• Ensure proper implementation of hospital SOPs, clinical protocols, and administrative policies.
• Monitor patient admissions, discharges, transfers, referrals, and bed availability.
• Address and resolve patient complaints, service issues, and operational concerns in coordination with concerned departments.
• Coordinate with Nursing, Pharmacy, Laboratory, Radiology, OT, ICU, Emergency, Housekeeping, Security, and other support departments.
• Monitor duty rosters, attendance, and deployment of medical and clinical staff as required.
• Ensure proper maintenance of medical records, clinical documentation, and statutory registers.
• Support implementation of hospital quality and patient-safety standards.
• Assist in preparing the hospital for NABH/other accreditation and regulatory requirements, where applicable.
• Monitor infection-control practices and coordinate with the Infection Control Committee.
• Participate in clinical audits, mortality/morbidity reviews, quality meetings, and hospital committees.
• Ensure compliance with applicable healthcare laws, regulations, biomedical waste management, and safety requirements.
• Coordinate emergency preparedness, disaster management, and other critical hospital situations.
• Review departmental performance reports and prepare MIS reports for hospital management.
• Coordinate with HR and department heads regarding staffing, training, performance, and disciplinary matters.
• Assist in procurement and availability of essential medicines, medical consumables, equipment, and other clinical requirements.
• Monitor utilization and maintenance of medical equipment and report deficiencies to management.
• Maintain effective communication between hospital management, medical staff, patients, attendants, and external agencies.