Assistant Manager

Key Responsibilities:

• Manage inbound operations and ensure customer satisfaction.
• Coordinate with logistics service providers (LSPs) to meet customer requirements.
• Provide accurate inputs for LSP billing and production planning.
• Review daily working processes and engage in people management.
• Ensure adherence to standard operating procedures (SOPs).
• Participate in quality assurance initiatives and maintain a safe working environment.
• Develop high-performance culture within the team and monitor individual performance.
• Manage operational issues and escalate as necessary.

Experience:

• Minimum 6 years of logistics experience.
• Minimum 3 years in healthcare industries. (Mandatory)
• Minimum 2 to 3 years of experience in a cross-functional/matrix organization.

Qualification:

• Bachelors Degree.
• Diploma in Supply Chain Management (SCM) / Logistics.

Skills and Competencies:

• Strong communication skills (English/local language), both spoken and written.
• Leadership and people management skills.
• Knowledge of PAN India transportation.
• Good documentation skills (screening, archiving, retrieval).
• Customer orientation and decision-making abilities.
• Planning and organizing skills.
• Commitment to excellence and problem-solving capabilities.