Assistant Manager

Role Overview

As a Feet on Street (FOS) Executive, you will help drive business growth through field sales, customer acquisition, merchant onboarding and relationship management. You will engage with Small and Medium Enterprises (SMEs) and other prospective business customers to understand their logistics needs, introduce relevant Shadowfax services, generate business opportunities and contribute to sales targets across your assigned territory. This role is suited to candidates who enjoy meeting people, exploring markets, building business relationships and taking ownership of sales outcomes in a fast-paced environment.

Key Responsibilities

• Business Development. Identify and approach prospective SMEs and other business customers to generate opportunities for Shadowfaxs logistics and delivery solutions.

• Customer Acquisition. Understand customer logistics requirements, present relevant services and drive onboarding of new business customers.

• Field Sales & Territory Expansion. Conduct regular field visits to identify prospects, explore opportunities and expand Shadowfaxs presence across assigned territories.

• Sales Target Achievement. Work towards daily, weekly and monthly sales targets, customer acquisition goals and business development objectives.
• Market Intelligence. Understand market dynamics, identify promising business segments, assess customer needs and track competitor activity.
• Sales Pipeline Management. Maintain a healthy pipeline, follow up on leads and drive conversions through consistent engagement. • Sales Reporting. Accurately record field visits, leads, customer interactions, conversions and performance using internal tools.
• Internal Coordination. Coordinate with internal teams to support smooth onboarding and timely resolution of customer or operational concerns.

Eligibility Criteria

• Qualification. •

• Communication. Strong communication, interpersonal, negotiation and relationship-building skills.

• Field Readiness. Willingness to travel extensively within the assigned territory and work in a field-based sales role.

• Sales Orientation. A target-oriented mindset and genuine interest in sales, customer acquisition and business growth.

• Customer Understanding. Ability to identify business opportunities, understand customer needs and convert leads into customers.

• Digital Proficiency. Basic proficiency in MS Excel, Google Sheets and digital applications.

• Mindset. Proactive, adaptable and comfortable working in a fast-paced, performance-driven environment.