Assistant Manager

Preferred candidate profile

1. A UPPCL SPOC (Single Point of Contact) at the CSC end managing bill collection for MVVNL acts as the primary bridge between the CSC/MVVNL officials, Sub-Station operator run by CSC VLEs and CSC DMs jurisdiction under MVVNL.

2. This role drives 100% activation of VLE in this service, monitors performance of Sub-Station vle, and ensures strict compliance with SLA targets.

Required Qualifications & Skills
• Domain Knowledge: Understanding and knowledge of the Madhyanchal Vidyut Vitaran Nigam Ltd. (MVVNL) bill collection service through vendor.
• Experience: 37 years managing revenue cycles, utility billing, or field operations, preferably working as a vendor SPOC with discoms in Uttar Pradesh.
• Soft Skills: Conflict resolution, stakeholder management, and team leadership.