Assistant Manager

Company Description TIRUN Travel Marketing is the exclusive India representative for Royal Caribbean Cruises Ltd., managing four of its cruise brands: Royal Caribbean International, Celebrity Cruises, Azamara Club Cruises, and Silversea. A pioneer of the cruising concept in India since 1993, TIRUN leads exclusive sales, marketing, and operational support for these brands across the country. Headquartered in New Delhi, the company maintains on-ground presence in major cities including Mumbai, Bangalore, Chennai, Kolkata, and several others. Founded in 1991 and renamed TIRUN in 2001, the company has introduced multiple renowned international travel and hospitality brands to India. TIRUN focuses on delivering seamless cruise experiences, allowing travelers to Just Cruise while the company manages all details.

Role Description The Assistant Manager role at TIRUN Travel Marketing is a full-time, on-site position based in West Bengal, India. The Assistant Manager will support day-to-day operations, including coordinating sales activities, assisting in marketing initiatives, and ensuring smooth communication between internal teams and external partners. This role involves handling customer inquiries, preparing reports, monitoring performance metrics, and maintaining accurate documentation. The Assistant Manager will help organize promotional events, support training and onboarding of team members, and contribute to process improvements that enhance service quality. The position requires consistent collaboration with senior management to meet business targets and uphold TIRUN's service standards.

Qualifications

• Candidates should possess skills in operations coordination, administrative support, and basic project management.
• Candidates should possess skills in sales support, customer service, and relationship management with partners and clients.
• Candidates should possess skills in marketing support, including assisting with campaigns, event coordination, and promotional activities.
• Candidates should possess skills in data handling, report preparation, and using office productivity tools (e.g., Excel, Word, presentation software).
• Candidates should possess strong communication and interpersonal skills, with the ability to work effectively in a cross-functional team environment.
• Relevant experience in travel, tourism, hospitality, or marketing is beneficial.
• A bachelor's degree in business, tourism, marketing, or a related field is preferred.
• Ability to work on-site in West Bengal, manage multiple tasks, and adapt to a dynamic, customer-focused environment.