Assistant Manager

Company Description Esse India is a Canada immigration and visa consulting firm in Delhi that focuses on delivering reliable, value-driven services at a reasonable price range. The team specializes in Canadian immigration rules and regulations, providing clients with informed guidance throughout the visa process. Esse India is committed to building trust by ensuring that clients feel confident and supported at every step. Since its establishment, the firm has maintained a strong record of client satisfaction, aiming to meet expectations for transparency, professionalism, and service quality.

Role Description The Assistant Manager role is a full-time, on-site position based in Abroad. The Assistant Manager will support daily operations of the immigration and visa consulting services, including coordinating client appointments, maintaining documentation, and tracking application progress. This role involves supervising team members, ensuring adherence to immigration guidelines, and assisting in resolving client queries and issues. The Assistant Manager will collaborate with senior management to improve processes, prepare reports, and support business development activities. The position requires consistent communication with clients and internal stakeholders to ensure timely, accurate, and professional service delivery.

Qualifications

• Experience in operations or administrative management, preferably in immigration, visa consulting, or related professional services.
• Strong client service and communication skills, with the ability to explain processes clearly and manage client expectations.
• Ability to coordinate teams, delegate tasks, and monitor performance to ensure smooth daily operations.
• Solid organizational and time-management skills to handle multiple cases, deadlines, and priorities.
• Comfort with using office productivity tools (e.g., email, spreadsheets, document management systems) and maintaining accurate records.
• Understanding of immigration or visa processes for Canada is an advantage; willingness to learn and stay updated on relevant regulations.
• Bachelor's degree in Business Administration, Management, or a related field is preferred.
• Integrity, attention to detail, and a client-focused mindset, with the ability to work on-site in Kerala, India.