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    Job · 16420521

    Info Edge logo

    Assistant Manager

    Info Edge · Noida · onsite · Posted 43d ago

    Undisclosed2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Description:  

    1.     Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage

    2.     Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call

    3.     Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience

    4.     Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer

    5.     Own all escalations and quickly acknowledge, resolve, and keep the customer in the buying cycle

    Required Skills:

    1.     Minimum of 1 year of experience in a similar role

    2.     Strong communication and interpersonal skills to manage relationships with high-net-worth individuals

    3.     Excellent organizational and time management skills

    4.     Ability to work collaboratively with internal teams and external stakeholders

    5.     Good analytical and problem-solving skills to pre-empt and resolve customer issues

    6.     Experience in the real estate industry is preferred but not mandatory.

    Job Description:  

    1.     Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage

    2.     Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call

    3.     Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience

    4.     Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer

    5.     Own all escalations and quickly acknowledge, resolve, and keep the customer in the buying cycle

    Required Skills:

    1.     Minimum of 1 year of experience in a similar role

    2.     Strong communication and interpersonal skills to manage relationships with high-net-worth individuals

    3.     Excellent organizational and time management skills

    4.     Ability to work collaboratively with internal teams and external stakeholders

    5.     Good analytical and problem-solving skills to pre-empt and resolve customer issues

    6.     Experience in the real estate industry is preferred but not mandatory.

     


    Roles and Responsibilities

    Job Description:  

    1.     Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage

    2.     Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call

    3.     Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience

    4.     Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer

    5.     Own all escalations and quickly acknowledge, resolve, and keep the customer in the buying cycle

    Required Skills:

    1.     Minimum of 1 year of experience in a similar role

    2.     Strong communication and interpersonal skills to manage relationships with high-net-worth individuals

    3.     Excellent organizational and time management skills

    4.     Ability to work collaboratively with internal teams and external stakeholders

    5.     Good analytical and problem-solving skills to pre-empt and resolve customer issues

    6.     Experience in the real estate industry is preferred but not mandatory.

     

    Sourced from naukri

    Skills

    Customer Experienceinterpersonal skillsCross SellingBuyingActivationUpsellingCoordinationFacility ManagementReal Estatelife cycleEscalationsmanagementCommunication Skillstime managementoperationsSalesAdministrationEstateanalyticalSite

    About Info Edge

    Info Edge logo

    Info Edge

    Internet

    6.0k+

    employees

    1995

    31 years old

    Noida, Uttar Pradesh

    India

    About

    Info Edge is an internet company in India, offering diverse online services across recruitment, real estate, education, and more, while leveraging advanced technology.

    Industries

    Internet

    Employee ratings

    2,367 reviews

    3.9/ 5

    Culture

    3.8

    Career growth

    3.3

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance338Work Culture317Salary310Senior Management215Work Environment190

    Find them on

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    Assistant Manager · waiting for your command