PUNE · FULLTIME
Assistant Manager
Infosys BPM
Pune · onsite · Posted 47d ago
Sourced from
Undisclosed6–10 yrsfulltimePune
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Roles & Responsibilities
Lead a pod covering billing, claims, or collections/cash application, ensuring SLA, ageing, and DSO targets are met.
Review and approve complex claims, refunds, write-offs, and reconciliations prepared by the team before submission/posting.
Act as escalation point for insurer, customer, and hospital stakeholder issues, and drive resolution of systemic billing/claims/collection issues.
Monitor team productivity, quality, and ageing dashboards; report performance to the Ops-Manager/Sr.Ops-Manager.
Own consolidation of ageing, DSO, and collections MIS for the pod and support management reporting.
Drive month-end/period-close deliverables (provisions, write-offs, reconciliations) for the pod and support audits.
Train, coach, and onboard team members and conduct periodic quality reviews.
Contribute to automation initiatives (RPA cash application, claim tracking tools) for the sub-process.
Technical Requirement
Bachelor's degree mandatory; CA-Inter/CMA-Inter/MBA (Finance) preferred.
Educational Requirement
BCom
Preferred Skills
Finance & Accounts->O2C
Service Line
BPO Service Line
Technical Requirement
Educational Requirement
BCom
Preferred Skills
Finance & Accounts->O2C
Service Line
BPO Service Line
Sourced from naukri
Section · 02
Skills
Automationsupport managementrpaHospitalCash ApplicationauditsO2CSLAbpofinanceCMA
Section · Company
About Infosys BPM
Infosys BPM
BPO
12.9k+
employees
2002
24 years old
Bangalore/Bengaluru, Karnataka
India
About
Infosys BPM, the business process management subsidiary of Infosys Limited, provides end-to-end transformative Digital BPM services for global enterprises.
Industries
BPOFinancial Services
Employee ratings
12,063 reviews
3.5/ 5
Culture
3.6
Career growth
2.7
Work-life
3.5
Employees rate it well for
Salary2773Work Environment1236Job Security1220Work Culture1197Senior Management830
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