Assistant Manager

Position

Department

Express Business, Enterprise Sales

Location

Pan India

Band

3

Reports to

Manager - Cluster Enterprise Sales - Express Logistics

Key responsibilities

• Drive business growth through listing of correct identification, promotion planning and activations basis primary data analysis of the identified market territory

• Mining from existing customers and driving growth through better account management and retention activity

• Acquisition of new businesses ensuring profitability to meet budgeted targets

• Identifying growth opportunities with market know-how/ meeting new customers to broaden the opportunity list and developing new customers

• Forecasting annual, quarterly, and monthly sales goals and developing specific plans to ensure long and short-term term growth

• Map the market and maintain market intelligence of customers in the region.

• Build in-depth knowledge of customer business priorities, challenges and initiatives that can be translated into opportunities.

• Build value-added relationships within the domain of the account and core account team.

• Creating a positive on-boarding experience for new clients, handling entire life cycle of the customer after onboarding.

• Responsible for billing and payment collection from the customer

• Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers

• Responsible for negotiating, maintaining, and updating tariffs on the technology backed tariff management & shipment booking portal.

• Building & maintaining relationships within senior management at customers business who can facilitate decision making & actions needed to achieve the required results

• Finalizing contracts with key clients and establishing SLAs for the fulfillment of each clients long-term goals.

• Play an integral part in generating new sales that will turn into long-lasting relationships.

• Carryout MBR/QBRs for critical customers

• Monitor and report on market and competitor activities and provide relevant reports and information .

• Present to and consult with senior level management on business trends with a view to developing new services and products

QUALIFICATIONS & COMPETENCIES

• MBA with 5 -8 years of experience in sales

• Good communication skills to develop and build symbiotic professional relationships with internal and external stakeholders.

• Ability to impact organization results through influence across organizational boundaries.

• Effective networking and influencing skills and team player.

• Good interpersonal skills and ability to effectively work with senior leadership.