Assistant Manager

About the Role

We are looking for an Assistant Manager to manage and support the FOS team in the Field Sales – Support & Claims Process. The role will involve team management, data handling, performance tracking, and coordination with internal teams to ensure smooth operations.

• Manage and support the FOS / Field Sales team.
• Monitor team performance, productivity, and daily activities.
• Coordinate with FOS teams on support and claims-related processes.
• Track and manage sales and operational data.
• Prepare and maintain MIS reports and performance dashboards.
• Analyze data and identify performance gaps.
• Use Advanced Excel for reporting, analysis, and data management.
• Coordinate with internal teams to resolve operational issues and escalations.
• Conduct regular team reviews and provide guidance to team members.
• Ensure process adherence and timely closure of assigned tasks.

• 1–2 years of team handling experience is preferred.
• Experience in Field Sales / FOS operations will be preferred.
• Strong knowledge of Advanced Excel – Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis.
• Advanced Excel and data management skills are mandatory.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced environment.
• Experience in Insurance / BFSI / Field Sales Operations will be an added advantage.

Share CV: [email removed]
Contact: Raksha Shukla – [phone removed]